Preston Paul
Kingston,ON
Summary
Dynamic Parts Specialist with a proven track record at Kingston Harley Davidson, excelling in warehouse operations and delivering top-tier customer service. Expert in technical knowledge, adept at streamlining processes to enhance productivity by over 30%. Skilled in sales support, seamlessly integrating hard and soft skills to exceed customer expectations and drive results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Parts Specialist
Kingston Harley Davidson
Kingston, ON
06.2010 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Education
GED -
East Northumberland Secondary School
Brighton, ONSkills
- Warehouse Operations
- Technical knowledge
- Shipping and receiving
- Returns processing
- Packaging and Labeling
- Sales Support
Languages
English
Full Professional
Certification
Omvic sales certificate
Timeline
Parts Specialist
Kingston Harley Davidson
06.2010 - Current
GED -
East Northumberland Secondary School