Results-driven individual with a background in hospitality. Excels in managing guest inquiries and coordinating team efforts. Committed to delivering exceptional service and improving guest satisfaction at every opportunity.
Overview
8
8
years of professional experience
Work History
Guest Service Representative
Sandpiper Golf Course
Goleta
04.2021 - Current
Assist guests with check-in and check-out processes at the golf course.
Manage tee time reservations using the course's booking system.
Handle customer inquiries and resolve issues promptly and professionally.
Collaborate with team members to maintain a welcoming environment for visitors.
Busser
Brophy Bros
Santa Barbara
04.2018 - 01.2020
Cleaned and reset tables efficiently between customer visits.
Maintained cleanliness of restaurant dining area throughout shift.
Provided assistance to other bussers or waitstaff when needed.