Preston Fortier
Riverside
Summary
Proven leader with a track record of enhancing employee engagement and performance at The Vitamin Shoppe. Skilled in management and staff training, adept at driving sales through strategic marketing and exceptional customer service. Demonstrated ability to improve service efficiency and reduce waste, ensuring alignment with sales targets.
Overview
3
3
years of professional experience
Work History
MOD - Manager on Duty
The Vitamin Shoppe
02.2024 - 07.2024
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Courtesy Clerk
Stater Brothers Markets
01.2022 - 11.2022
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers with large purchases by carrying items to vehicles.
Website Designer/Technical Support
Launchpad Legal Listings
03.2021 - 05.2022
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
- Advised client on web site marketing and funnel strategies based on comprehension of SEO and web best practices.
- Furnished research and materials based on up-to-date web design standards.
Education
High School Diploma -
John W. North High School
Riverside, CA05-2022
Skills
- Management
- Employee engagement
- Staff training and development
- Sales and marketing
- Attention to detail
Timeline
MOD - Manager on Duty
The Vitamin Shoppe
02.2024 - 07.2024
Courtesy Clerk
Stater Brothers Markets
01.2022 - 11.2022
Website Designer/Technical Support
Launchpad Legal Listings
03.2021 - 05.2022
High School Diploma -
John W. North High School
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