Presley Kary
Carmichael
Overview
7
7
years of professional experience
Work History
Instacart Shopper
Instacart HQ
Pinole
03.2022 - 01.2025
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Suggested comparable products to replace out-of-stock items.
- Informed customers about specials, new products or promotions available in store.
- Resolved customer complaints quickly and professionally.
- Greeted customers and responded to inquiries in a friendly and professional manner.
Concessions Worker
West wind drive in
Concord
10.2017 - 04.2023
- Worked cashier.
- Opened shift and closed shift.
- Prepared food and served
- Stocked shelves
- Sold movie tickets
Hotel Front Desk Clerk
Extended Stay America
Pleasanton
10.2021 - 07.2022
- Input and confirmed reservations for guests.
- Provided information about the hotel's amenities, services and surrounding areas to guests.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Arranged special accommodations for guests to enhance visitor experiences.
- Assisted with room reservations, changes and cancellations.
- Computed bills, collected payments and made change for guests.
- Coordinated with housekeeping staff regarding occupancy status of rooms.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Kept records of room availability and guest accounts, manually or using computers.
- Folded laundry and prepared bed sets, towels, and toiletries.
- Washed dishes and prepared dish sets for guests.
- Checked rooms for cleanliness after housekeepers.
- Answered front desk phone and phone for guests.
Education
High School Diploma -
Diablo Valley School
Concord, CASkills
- Customer service
- Time management
- Attention to detail
- Positive attitude
- Food and beverage knowledge
- Problem solving
- Process payments
- Shopping orders
- Verbal and written communication
- Strong work ethic
- Reliability
- Multitasking
Languages
English
Native/ Bilingual
American Sign Language
Limited
Timeline
Instacart Shopper
Instacart HQ
03.2022 - 01.2025
Hotel Front Desk Clerk
Extended Stay America
10.2021 - 07.2022
Concessions Worker
West wind drive in
10.2017 - 04.2023
High School Diploma -
Diablo Valley School