Prescious Abbott
Los Angeles
Summary
Demonstrates Strong Analytical, Communication, And Teamwork Skills, With Proven Ability To Quickly Adapt To New Environments. Eager To Contribute To Team Success And Further Develop Professional Skills. Brings Positive Attitude And Commitment To Continuous Learning And Growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
T&S Mailbox Plus
Tamanika Sebastian
Los Angeles, Ca
12.2023 - 03.2026
- Mail & Package Handling: Sort incoming mail. process virtual mailbox requests, and receive parcels from carriers like FedEx, UPS, USPS.
- Customer Service: Assist walk-in customers with selecting shipping options, packing fragile items, and renting private mailboxes.
- Business Services: Operate point-of-sale (POS systems, process payments, and potentially handle extra services like notarization or live scan fingerprinting.
- Store Maintenance: Restock inventory ,maintain store cleanliness and troubleshoot office equipment.
Patient Service/ Front Office Support
Victor A Kevorkian Inc
Gardena , Ca
12.2020 - 12.2023
- Greeted patients and visitors in a friendly and courteous manner.
- Handled incoming calls, scheduling appointments, and patients questions.
- Confirm active coverage, verify eligibility and benefits, deductibles, and co-pays prior to a patients appointment.
- Secure and/or confirm prior authorization before scheduled appointment.
- Resolved patient concerns professionally and in a timely manner.
- Performed clerical duties including filing, faxing, copying, emails and distributing schedules and memos.
Office Assistant
Lucy Gutierrez
Los Angeles, CA
11.2018 - 06.2019
- Managed scheduling and correspondence to ensure efficient office operations.
- Organized files and documents, enhancing retrieval speed and accuracy.
- Assisted in preparation of reports, maintaining data integrity across systems.
- Coordinated team meetings, facilitating communication among staff members.
Cashier/Customer Service Associate
Carol Gomez
Los Angeles, CA
02.2016 - 11.2018
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted in maintaining organized and stocked merchandise displays to enhance customer experience.
- Handled cash management responsibilities, ensuring accurate cash drawer balance at end of shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Education
High School Diploma -
The Family First Charter
Hawthorne Ca06.2016
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Scheduling
- Office Administration
- Data Entry & Filing
- Communication
- Microsoft Word & Excel
- Insurance Verification
- Time Management
- Leadership
Certification
- Class A Drivers License- August 2024
- Los Angeles County Office of Education-Job Preparation program (2021)
Languages
English
Full Professional
Timeline
T&S Mailbox Plus
Tamanika Sebastian
12.2023 - 03.2026
Patient Service/ Front Office Support
Victor A Kevorkian Inc
12.2020 - 12.2023
Office Assistant
Lucy Gutierrez
11.2018 - 06.2019
Cashier/Customer Service Associate
Carol Gomez
02.2016 - 11.2018
High School Diploma -
The Family First Charter