Prerna Prerna
Vancouver,BC
Summary
Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
3
3
years of professional experience
Work History
Medical Assistant (Practicum)
Fairmount Medical
05.2024 - Current
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Assisted with medical coding and billing tasks.
- Managed office bookkeeping with insurance billing and patient payments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Cabin Cleaning Agent
GAT
02.2023 - Current
- Supported smooth flight operations by maintaining clear communication with ground staff regarding aircraft readiness status after cleaning.
- Promoted a positive work environment within the team by fostering open communication channels between colleagues, helping resolve conflicts, and offering assistance when needed.
- Upheld airline''s reputation for cleanliness by consistently meeting quality standards in all assigned tasks related to cabin upkeep.
Customer Service Representative
Levis Jeans
05.2021 - 11.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed over 50 customer call per days
- Delivered prompt service to prioritize customer needs.
- Followed through on all critical inter-departmental escalations to increase customer retention rates.
Education
Accounting Diploma - Accounting/Bookkeeping
Langara College
04.2025
Certificate of Medical Reception Assistant -
Medical Reception College
07.2024
High School Diploma -
EMM AAR International School
04.2021
Skills
Goal oriented
Strong oral and written communication
Knowledge of medical Terminology
Strong attention to details
Quickbooks
Advanced Knowledge of Microsoft Office
Knowledge of EMR, EHR, PHR
Multitasking
Typing speed 40 WPM
Medical terminology knowledge
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Medical Assistant (Practicum)
Fairmount Medical
05.2024 - Current
Cabin Cleaning Agent
GAT
02.2023 - Current
Customer Service Representative
Levis Jeans
05.2021 - 11.2022
Accounting Diploma - Accounting/Bookkeeping
Langara College
Certificate of Medical Reception Assistant -
Medical Reception College
High School Diploma -
EMM AAR International School
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