Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Prerna Prerna

Surrey,BC

Summary

I am knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work. Experienced Food Service Supervisor bringing demonstrated success in developing and motivating strong restaurant teams to assist [50] customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Pizza Hut
08.2022 - Current
  • Estimate and order ingredients and supplies
  • Reduce food waste by implementing proper inventory tracking and storage practices.
  • Enhance customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
  • Prepare and submit reports
  • Promote a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
  • Preparing work schedules
  • Maintain health and food safety standards at all stages, from storage through delivery.
  • Establish methods to meet work schedules
  • Provide training to staff in job duties, sanitation and safety procedures
  • Address customers' complaints.
  • Supervise, plan and co-ordinate activities of staff who prepare and portion food

Volunteer

Radha Soami Beas
02.2021 - Current
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Enhanced community engagement by organizing and leading outreach events.
  • Ensures the cleaning of all surfaces and focuses on cleaning tasks like mopping, sanitizing the surfaces and creating hazardous free environment.

Cashier

Chan's King George
08.2021 - 07.2022


  • Resolve any Customers' issue and make sure they walk away happy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Worked flexible schedule and extra shifts to meet business needs.

Warehouse Worker

Pacific Salmon Industries
02.2021 - 08.2021


  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Consistently lifted materials weighing as much as [40] pounds.
  • Cleaned and maintained warehouse in compliance with safety standards.

Warehouse Associate

Damco- Freight Forwarding Service
01.2021 - 03.2021


  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Worked safely around moving machinery.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed general housekeeping and cleaning tasks.

IELTS trainer and front desk representative

IELTS Helpline
01.2020 - 11.2020
  • Made teaching plans, managed the class and prepared the lessons for the trainees
  • Provided feedback to the trainees after their marking their learning activities held in the class
  • Screened the trainees for the admission and helped them in the registration of the course
  • Handled telephonic queries for services provided by the institute.

Education

Diploma in Computer Information Systems -

Kwantlen Polytechnic University
Surrey, BC
01.2023

Early Childhood Education Assistant

Coastal College of British Columbia
Surrey, BC
06.2023

Government Girls Senior Secondary School
01.2019

Skills

  • Hardworking and responsible Individual
  • Efficient in managing time and performing multiple tasks at same time
  • Demonstrated exceptional customer service with great oral and written communication
  • Proficient in Microsoft Suite including Excel, Word and Powerpoint
  • Fluent in English, Hindi and Punjabi
  • Active listener with a problem-solving attitude
  • Expert in handling cash registers
  • Demonstrated good leadership, management and organizational skills
  • Enjoy working and interacting with people and keeping things organized
  • Quick and efficient learner with a spirit of teamwork

Certification

ECEA Licence

Languages

English
Full Professional

Timeline

Food Service Supervisor

Pizza Hut
08.2022 - Current

Cashier

Chan's King George
08.2021 - 07.2022

Volunteer

Radha Soami Beas
02.2021 - Current

Warehouse Worker

Pacific Salmon Industries
02.2021 - 08.2021

Warehouse Associate

Damco- Freight Forwarding Service
01.2021 - 03.2021

IELTS trainer and front desk representative

IELTS Helpline
01.2020 - 11.2020

Diploma in Computer Information Systems -

Kwantlen Polytechnic University

Early Childhood Education Assistant

Coastal College of British Columbia

Government Girls Senior Secondary School

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Prerna Prerna