Prerna Mekala
Windsor,On
Summary
Friendly, adaptable, and customer-focused professional with proven experience in customer service, sales, and team collaboration. Skilled in creating welcoming environments, assisting diverse customers, and keeping spaces clean and organized. Eager to bring my energy and commitment to the vibrant, inclusive culture at TJX Canada, while continuing to learn and grow.
Overview
4
4
years of professional experience
Work History
Early Childhood Educator Assistant
Network Child Care
Toronto, Ontario
07.2024 - 08.2024
- Maintained a clean, organized, and safe environment, meeting standards similar to store presentation and merchandising.
- Created a friendly and inclusive atmosphere by engaging positively with parents and children.
- Facilitated communication between children and educators during activities.
- Worked closely with team members to ensure daily operations ran smoothly.
Senior Editor
Yearbook
Toronto, Ontario
09.2023 - 05.2024
- Led a collaborative team to complete projects on time, similar to working together in a fast-paced retail setting.
- Maintained strong attention to detail, ensuring accuracy and quality in all published content.
- Communicated clearly and effectively with a diverse group of peers, mirroring retail communication with customers and colleagues.
- Communicated effectively with internal staff members regarding project updates, or changes in the scope and direction of projects.
Owner & Maker
Crochet Goods Business
Toronto, Ontario
02.2020 - 05.2024
- Provided a positive customer experience by greeting customers warmly, listening to their needs, and creating custom crocheted goods to their satisfaction.
- Managed inventory, product displays, and packaging to ensure a neat, appealing presentation.
- Promoted products through social media, building brand awareness, and repeat clientele.
- Adapted to customer requests quickly, meeting deadlines, and maintaining quality.
Education
Bachelor of Arts - Digital Communications And Media
University of Windsor
Windsor, ON04-2028
High School Diploma -
Cedarbrae Collegiate Institute
Toronto, ON06-2024
Skills
- Warm and approachable customer service
- POS system and cash handling
- Organization and time management
- Adaptability in fast-paced environments
- Teamwork and collaboration
- Social media and product promotion
- Clear and professional communication
- Conflict resolution and problem-solving abilities
- Detail-oriented and accuracy-focused
Timeline
Early Childhood Educator Assistant
Network Child Care
07.2024 - 08.2024
Senior Editor
Yearbook
09.2023 - 05.2024
Owner & Maker
Crochet Goods Business
02.2020 - 05.2024
Bachelor of Arts - Digital Communications And Media
University of Windsor
High School Diploma -
Cedarbrae Collegiate Institute
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