- I have a passion for photography and editing photos
- I enjoy helping others and giving back to the community
- Passionate traveler with a keen interest in exploring diverse cultures, landscapes, and experiences worldwide
PRERNA KAPOOR
Richmond
Summary
Developed leadership and team coordination skills in fast-paced coffee shop environment, ready to transition into new field. Skilled in managing operations and ensuring exceptional customer service, with focus on efficiency and quality. Seeking to apply these transferable skills to contribute effectively in new professional setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
STARBUCKS
05.2023 - Current
- Demonstrated exceptional customer service by providing personalized assistance and ensuring customer satisfaction
- Prepared and served a wide variety of coffee-based beverages focused on quality and consistency
- Maintained a clean and organized work area, adhering to strict sanitation and safety standards
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Volunteer
NIRBHAU LIFE SAVIOUR
08.2022 - 02.2023
- Company Overview: delhi
- Observed rules and safety regulations of organization while carrying out assigned tasks
- Arranged for medical and psychiatric tests to disclose causes of difficulties and indicate remedial measures
- Provided free food and medical services
- Gave emergency medical treatment
- Delhi
Education
Bachelor of Commerce - Business Administration
University Canada West
08.2027
Bal Mandir Sr Sec School - Commerce With IP
Bal Mandir Sr Sec School
05.2020
Skills
- Effective Time Management
- Handling of Cash
- Outstanding Communication
- Problem-Solving
- Making Decisions
- Attention to detail
- Team player
- Adaptive and creative
- Exceptional customer service
Certification
- Certificate of getting the first position in marching in school zonal
- Certificate for winning an art competition in school
- Certificate of participation as a volunteer
- Certification of excellence award in high school education
Hobbies and Interests
I enjoy engaging in various hobbies and interests that keep me motivated and interested throughout my free time. It supports my effort to lead a balanced and satisfying life. I read a lot and like to try different authors and genres to broaden my horizons and my mind. I am firmly committed to volunteering and supporting the people in my community. I have worked on various volunteer initiatives, including planning fundraising events and participating in community service initiatives. I've learned the value of teamwork, leadership, and communication from these experiences, which are essential skills I can offer to the job.
Interests
Timeline
Barista
STARBUCKS
05.2023 - Current
Volunteer
NIRBHAU LIFE SAVIOUR
08.2022 - 02.2023
Bachelor of Commerce - Business Administration
University Canada West
Bal Mandir Sr Sec School - Commerce With IP
Bal Mandir Sr Sec School
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