Prerna Bhugra
Mississauga,ON
Summary
Dedicated Office Manager with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Experienced Office Manager and administration professional with over 8 years years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
Lightspeed Commerce
03.2023 - Current
- Manage office coordination including cleaning, repair, and maintenance service provider contracts for Lightspeed's Toronto office.
- Coordinate all internal moves and work on efficiently organizing employees in our office space
- Manage our global corporate travel platform and review global travel expenses
- Purchase office supplies
- Management of the suppliers
- Provide support to internal events (meetups, recruitment events, etc.)
- Liaise with internal staff at all levels
- Make sure that employees have all the services and furniture they need to accomplish the best work of their life
- Join and support the Health & Safety initiatives of the company and coordinate the committee
- Manage buildings security and access
- Handle other duties and responsibilities as defined by management
Senior Administrative Assistant
RE/MAX Realty Services Inc
Mississauga, ON
12.2020 - 11.2022
- Working with Top 1% Agent in Canada
- Generating Leads
- Organizing and creating an effective schedule and making appointments
- Briefing paperwork and reports
- Profound in using MLS Stratus, TRREB, MREB, KvCore, BrokerBay, Geowarehouse, DocuSign.
- Working High Paced Environment
- Dealing with Lawyers, Mortgage Broker & Accountants.
- Accounting/Bookkeeping: Deposit cheques, send wire transfers, conduct banking online or over the phone; ensure timely payment of invoices; track expenses and organize invoices; prepare and send monthly cash-calls to partners; manage investor contributions to private capital investment fund.
- Provide high-level assistance to Management team in support of the organization.
- Project Management: Keep track of Project Manager(s), maintain regular contact, follow up on outstanding tasks; keep up to date on project progress and communicate with all shareholders.
- Liaise with and coordinate services with industry partners and vendors including marketing companies, lawyers, accountants, architects, environmental assessment firms, etc.
Field Training Manager
Tim Hortons
02.2016 - 03.2021
- Training and teaching employees about the company's policies and procedures
- Conducts employee performances to determine their strengths and weaknesses
- Develops written/visual materials to train and guide trainees
- Provides one-on-one training to trainees to overcome their weaknesses
- Supervise and creates both, group and individual hands-on training activities
- Provides feedback to the company on how to improve employee training procedures.
Office Administrator
Century 21 Real Estate
Brampton, ON
05.2020 - 12.2020
- Screening phone calls, inquiries, and requests and handling them when appropriate
- Meeting and greeting clients and visitors
- Organizing and creating an effective schedule and making appointments
- Produce documents, briefing papers, and reports
- Devising and maintaining office systems including data management and filing.
Education
Diploma - Fashion Business in Fashion Business
Humber College
04.2017
SD Public School
03.2015
Primary and Middle School
03.2013
Skills
- Good facilitation and analytical skills
- Proficient with Microsoft office- Word, Excel, PowerPoint, Outlook
- Proven leadership ability to lead teams by successfully being able to manage, motivate, and Influence others to achieve common goals
- Cold calling & Door knocking
- Data Entry Skills
- Prioritizing and organizing tasks, great focus to details, Multi Tasker and fast learner
- Trilingual (English, Hindi and Punjabi)
- Administrative Experience
- Employee Orientation
- Calendar Management
- Office Management
- Ability to pay attention to details
- Time management
- Proficient with MLS systems- Trreb, Mreb, Realtorca, Broker Bay, Quickbooks, RBC Express, RBC online Banking & CRM systems
- Proficient with Broker Bay, DocuSign, Authentisign, KvCore, Launchpad
Accomplishments
- Eagle's flight- Living Leadership -This program made me return back to life with more confidence and the ability to: - Identify and predict current and future obstacles to organizational functions. -Developing an effective feedback loop -Create, manage, and deliver communication that is result-driven
- Lead Without A Title- Robin Sharma -How to do Picasso-level work and influence people like a superstar, regardless of your position -An instant strategy to build a great team and become a "Merchant of WOW" with your customers -Remarkable ways to stay focused, optimistic and excellent even in the busiest of times -Hard-hitting tactics to build mental and physical strength to effectively lead in your field. -What the world's best leaders / performers do to out-perform everyone around them. -Real-world methods to defeat stress, build an unbeatable mindset, unleash energy and balance your personal life.
- Strategic Coach- Dan Sullivan- Business Coaching For Growth-Minded Entrepreneurs.Designed to step up progress and accelerate results in both our business and personal life.
- Multiple Contributions and Volunteering with Rotary International- Blood Camps, Leprosy, Polio, saving Mother and Children, Protecting the environment and more.
- Awarded by RYLA- Rotary Youth Leadership Awards
Languages
- English - Expert
- Hindi - Expert
- Punjabi - Expert
- Spanish - Beginner
Certification
- First Aid Certified- Red Cross Canada
- REMIC MORTGAGE AGENT COURSE (RMAC)
Timeline
Office Manager
Lightspeed Commerce
03.2023 - Current
Senior Administrative Assistant
RE/MAX Realty Services Inc
12.2020 - 11.2022
Office Administrator
Century 21 Real Estate
05.2020 - 12.2020
Field Training Manager
Tim Hortons
02.2016 - 03.2021
Diploma - Fashion Business in Fashion Business
Humber College
SD Public School
Primary and Middle School
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