Prerana Reddy Gummadi

• Coordinated shipping schedules for timely dispatch of pharmaceutical products.
• Act as the primary contact for customer inquiries via phone and email, ensuring a professional resolution.
• Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
• Ensure compliance with privacy and confidentiality policies in handling sensitive data.
• Managed inventory levels to ensure accurate stock availability for shipments.

Department Operations Manager | May 2024 – Oct 2024

• Conducted recruitment activities including interviewing, hiring, and onboarding of new employees.
• Managed payroll, scheduling, and attendance tracking for department staff.
• Supported employee training and integration into workplace culture.
• Maintained administrative records and ensured departmental compliance with company standards.

• Supervised daily operations and maintained efficient workflow in high-volume coffee shop.
• Recruited, trained, and supervised new staff, improving team performance and retention.
• Managed employee schedules, inventory, and daily operations to ensure smooth workflows.
• Handled escalated customer complaints, providing solutions, and maintaining satisfaction.

• Supported recruitment processes by scheduling interviews and coordinating with hiring managers.
• Ensured compliance with HR policies and maintained personnel files.
• Assisted in responding to employee inquiries and providing general HR support.