PRERANA RAMESH
Delta
Summary
Results driven professional with an ongoing MBA in Finance. Through my experience, I have cultivated a deep proficiency in customer engagement gained through my roles in both Canadian and Indian markets. This versatile experience has empowered me with the ability to consistently provide exceptional service in any environment while preserving a professional and approachable image that enhances a company’s standing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Sabzi Mandi Supermarket
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Administrative Assistant
Cloverdale Paint
06.2024 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Store Associate
Aldo Shoes
12.2023 - 03.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Inventory Associate
Panasonic
02.2022 - 02.2023
- Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
- Maintained inventory count, tracked usage, and documented variances.
- Utilized advanced software tools for organizing, analyzing, and reporting on key performance metrics related to inventory control processes.
Education
MBA - Finance
University Canada West
Vancouver, BC03.2025
BBA - Finance
Bangalore University
Bangalore, India09.2022
Skills
- Customer Service
- Work Ethic and Integrity
- Time management skills
- Organizational abilities
- Cash handling expertise
- Conflict Resolution
- Microsoft Excel proficiency
- Financial Analysis
Languages
English
Hindi
Punjabi
Certification
Certification in Finance Analytics
Certification in Microsoft Excel
Certification in Tableau
Timeline
Administrative Assistant
Cloverdale Paint
06.2024 - 09.2024
Cashier
Sabzi Mandi Supermarket
12.2023 - Current
Store Associate
Aldo Shoes
12.2023 - 03.2024
Inventory Associate
Panasonic
02.2022 - 02.2023
Certification in Finance Analytics
Certification in Microsoft Excel
Certification in Tableau
MBA - Finance
University Canada West
BBA - Finance
Bangalore University
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