PRERAK DESAI
Jasper
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Self Employed (Owned a Restaurant in Jasper)
Haldi Fine Indian Cuisine
2022.01 - Current
- Demonstrated knowledge of menu items and corresponding ingredients.
- Greeted customers and answered inquiries regarding menu items and specials.
- Observed diners to respond to additional requests and determine when meal completed.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Distributed food to waiters and waitresses to serve to customers.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Utilized POS system to receive and process food and beverage orders.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
General Manager
Quality Inn & Suits
2019.09 - 2022.01
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
General Manager
Tandoori Kona
2019.09 - 2022.01
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Team Leader
Agropur Cooperative
2018.01 - 2019.08
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
MBA - Masters in Human Resource Management
Cumberland University
Lebanon, TN07.2017
Skills
- Microsoft Excel
- Emergency Communications
- Maintaining Safety
- Creative Solutions
- Daily Reports
- Emergency Repair Knowledge
- Equipment Selection
- Yard Operations Management
- Loading and Unloading Procedures
- Work Orders
- Safe Transportation
- Systems Analysis
Timeline
Self Employed (Owned a Restaurant in Jasper)
Haldi Fine Indian Cuisine
2022.01 - Current
General Manager
Quality Inn & Suits
2019.09 - 2022.01
General Manager
Tandoori Kona
2019.09 - 2022.01
Team Leader
Agropur Cooperative
2018.01 - 2019.08
MBA - Masters in Human Resource Management
Cumberland University
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