Summary
Overview
Work History
Education
Skills
Timeline
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PRERAK DESAI

Jasper

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Self Employed (Owned a Restaurant in Jasper)

Haldi Fine Indian Cuisine
01.2022 - Current
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Distributed food to waiters and waitresses to serve to customers.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Utilized POS system to receive and process food and beverage orders.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Processed customer payments and balanced cash drawers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

General Manager

Quality Inn & Suits
09.2019 - 01.2022
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.

General Manager

Tandoori Kona
09.2019 - 01.2022
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Team Leader

Agropur Cooperative
01.2018 - 08.2019
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Education

MBA - Masters in Human Resource Management

Cumberland University
Lebanon, TN
07.2017

Skills

  • Microsoft Excel
  • Emergency Communications
  • Maintaining Safety
  • Creative Solutions
  • Daily Reports
  • Emergency Repair Knowledge
  • Equipment Selection
  • Yard Operations Management
  • Loading and Unloading Procedures
  • Work Orders
  • Safe Transportation
  • Systems Analysis

Timeline

Self Employed (Owned a Restaurant in Jasper)

Haldi Fine Indian Cuisine
01.2022 - Current

General Manager

Quality Inn & Suits
09.2019 - 01.2022

General Manager

Tandoori Kona
09.2019 - 01.2022

Team Leader

Agropur Cooperative
01.2018 - 08.2019

MBA - Masters in Human Resource Management

Cumberland University

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PRERAK DESAI