Implements activation programs to meet the various physical, emotional, intellectual, social, and spiritual needs of residents, and assists in monitoring their needs and progress.
Collaborated with community organizations to promote and support recreational activities.
Coordinated and implemented daily recreational activities for various age groups.
I want to make sure that I made a difference in their lives with my work, and that they are happy to do all the fun again every day.
Lead Receptionist
Fox Hollow Retirement Residence
London, Canada
08.2022 - 07.2024
Plan for meeting clients and taking calls
Also booking appointments and financial transactions
Also, managing the residence confidentiality and helping them to keep up with their regular duties of attending activities
Led with administration work related to scheduling, payroll, and hiring departments
Dietary Aid
Fox Hollow Retirement Residence
London, Canada
08.2022 - 09.2023
As a dietary aid, it helps with serving food and maintaining their health and diet restrictions.
Observed special diets prescribed by physicians or nutritionists.
Assisted with meal setup, serving, and cleanup as needed.
Worked closely with team members to update cleaning protocols and increase aide efficiency.
Personal Shopper
Real Canadian Superstore
London, Canada
02.2021 - 11.2022
Managing customer relations is my major motto, and fulfilling their needs.
Also, maintain employee status while not offending either the customer or my subordinates.
Working here has been my best experience to date because I have had the opportunity to understand customer behaviour widely.
Managed multiple clients simultaneously while maintaining high standards of service and privacy.
Receptionist
Mark Overseas
, India
12.2018 - 07.2019
Plan for meeting clients and taking calls
Also booking appointments and financial transactions
The major point was to learn how all kinds of work environment operate
Education
Human Resource development advance diploma - work environment study
Fanshawe college
London, ON
08.2021
Skills
Group management
Event setup and teardown
Customer relations
Planning and organization
Shopping management
Scheduling
Bookkeeping
Professional and polished presentation
Office management
Document management
Timeline
Recreation Aide
Fox Hollow Retirement Residence
07.2024 - Current
Lead Receptionist
Fox Hollow Retirement Residence
08.2022 - 07.2024
Dietary Aid
Fox Hollow Retirement Residence
08.2022 - 09.2023
Personal Shopper
Real Canadian Superstore
02.2021 - 11.2022
Receptionist
Mark Overseas
12.2018 - 07.2019
Human Resource development advance diploma - work environment study