Prem Chetariya
Guelph,Ontario
Summary
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Petro-Canada
10.2021 - 04.2023
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Proven customer support experience or experience as a Client Service Representative
- Increase sales through offering competitive offers and pitching complementry services
Sales Assistant
GSFC
10.2020 - 12.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
No Degree - Car Salesperson
Automotive Business School of Canada
Barrie, ON08.2023
Master of Science - Environmental Science
University of Guelph
Guelph, ON12.2022
Bachelor of Science - Agriculture
Anand Agricultural University
Anand,Gujarat06.2020
Skills
- Communicating expertise without being condescending
- Reading and managing body language
- Make and Model Knowledge
- Negotiation Strengths
- Upselling and Quota Achievement
- Extended Warranty and car features
- Enplaning financing option and GAP protection
- OMVIC certification & valid drivers license
- Digital marketing management and facebook marketplace assessor
Languages
English
Professional Working
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Limited Working
Timeline
Customer Service Representative
Petro-Canada
10.2021 - 04.2023
Sales Assistant
GSFC
10.2020 - 12.2020
No Degree - Car Salesperson
Automotive Business School of Canada
Master of Science - Environmental Science
University of Guelph
Bachelor of Science - Agriculture
Anand Agricultural University
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