PREETPAL KAUR
Winnipeg,Canada
Summary
Dynamic and results-oriented professional with a proven track record at TIM HORTONS, adept in organizational skills and problem-solving. Excelled in fast-paced environments, enhancing team efficiency and customer satisfaction through exceptional service and attention to detail. Demonstrated ability to train staff and improve processes, contributing to positive outcomes and inclusive client experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Practicum Student
Health Care Aide and Unit Clerk
Winnipeg, Manitoba
2025.01 - Current
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Enhanced practicum experience by collaborating with multidisciplinary team members and integrating their feedback.
- Developed client rapport through empathetic listening and effective communication, contributing to positive therapeutic outcomes.
- Utilized culturally sensitive approaches when working with diverse populations, fostering an inclusive environment that catered to all clients'' needs.
- Collaborated closely with supervisors to discuss case progressions, receive guidance on best practices, and ensure ethical decision-making.
Team Member
TIM HORTONS
Fort Frances, Canada
2024.02 - 2024.07
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Arrived on time for shifts and adhered to company dress code guidelines
- Built relationships with customers through providing accurate information on products or services offered
- Provided support to team members to ensure all goals were met in a timely manner
- Sorted, labeled, and dated merchandise to prevent expirations and product losses
- Counted money in cash drawers and communicated correct amounts to supervisors for reports
Team Member
DOMINO'S
Bathinda, India
2022.10 - 2023.11
- Performed opening and closing duties, including store cleaning and restocking
- Assisted customers with product inquiries, orders, returns, refunds, and other service requests
- Demonstrated excellent organizational and problem-solving skills while managing multiple tasks simultaneously
- Notified supervisors of item shortages and organized materials in appropriate locations
- Utilized effective time management techniques to prioritize tasks and meet deadlines efficiently
- Corrected order and product mistakes by assisting customers with returns and refunds
- Documented best practices for future reference when dealing with similar scenarios
Education
High School Diploma -
Delhi Public School
Bathinda04.2021
Some College (No Degree) - Health Care Aide And Unit Clerk Certificare
Red River College Polytechnic
trueSkills
- Safety understanding
- Organizational skills
- Quantitative skills
- Problem Solving
- Staff education and training
- Attention to detail
- Team member
- Time management
References
References available upon request
Certification
- CPR C AED Basic First Aid , St John Ambulance Saint-Jean - Sep 2024
- Child Abuse and Adult Abuse Record
- Criminal Record
- Health Care Aide Certificate
- WHMIS Certificate
Availability
Evening or Afternoon Shifts
Monday to Friday
Weekends available full day
Timeline
Practicum Student
Health Care Aide and Unit Clerk
2025.01 - Current
Team Member
TIM HORTONS
2024.02 - 2024.07
Team Member
DOMINO'S
2022.10 - 2023.11
High School Diploma -
Delhi Public School
Some College (No Degree) - Health Care Aide And Unit Clerk Certificare
Red River College Polytechnic