Strong sense of responsibility and an urge to grow in Loss Prevention. Driven to success and demonstrated ability in providing results. Detail-oriented and with extensive leadership, security experience and interpersonal skills. Committed and focused.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Account Manager
Allied Universal Security Services
Edmonton, Alberta
10.2023 - Current
Recognize client needs and work accordingly by deep diving into concerns, and ensure to practice necessary solutions.
Reporting to LP on monthly/bi-weekly basis by pulling out the data (Screening, Unregistered assets, Alarms etc) and utilize by presenting in bi-weekly LP GEMBA.
Pay close attention while at screening to avoid thefts, etc.
Acknowledge, respond calmly, and promptly to alarms, emergency situations, etc.
Accomplish required shift logs, audits, and reports/metrics in a timely manner.
Report infractions as per Amazon Standards, with appropriate documentation.
Exhibit leadership by practicing improvements to work processes and training security team by conducting Quarterly Trainings.
Onboard potential candidates via CWR.
Record all the incidents with valid documentation, reporting/escalating to concerned stakeholders, and via the CMS Portal.
Security Account Manager
Allied Universal Security Services
Calgary, Alberta
07.2023 - 10.2024
Operated physical and security programs, CCTV, access control, gate systems, Loss Prevention Portal systems, etc.
Administered a highly effective security team and managed scheduling as needed.
Evolved training methods to promote improved security performance.
Property entrances and exits monitored.
Trained new security professionals as per Amazon Standards.
Maintained regular patrols to ensure site's security.
Monitored access and authorized employees, contractors/visitors as per Amazon Policies.
Worked with the IT department to set up computers and the Security Desk.
Security Professional
ALLIED UNIVERSAL SECURITY SERVICES
Edmonton, AB
02.2023 - 07.2023
Lenel Access Control.
Visitor Management - Issuing and tracking all visitors.
Acting Supervisor - run the shift as required for Canada's Largest AR Site with a daily headcount of 2200-2500 approx.
Printing/ Troubleshooting Badges and assigning access to site as per Policy. Issuing Loaner Badges (IFMB) as per request.
Responding to Alarms within SLA.
Responding to emergency incidents following SOP. Escalating Incidents to LP.
Case Management- Investigating and writing report
Screening - Conduct Screening as per exit Screening Policy.
Updating all related activities in SLA and in End of Shift report required.
Video Surveillance - Observe the premises through the different cameras, regularly switching perspective.
Trained new security officers on safety protocols and company standards.
JHSC Committee member.
DATA ENTRY CLERK
BOOK KEEPER, TAXES R US
Mississauga, ON
02.2018 - 08.2022
Managing accounts and Preparing HST for clients for tax filing
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
Scanned documents and saved in database to keep records of essential organizational information.
customer service, Account Specialist
Shaw Mobiles
Brampton, ON
06.2021 - 11.2021
Worked as, representative
Report writing, Problem Solving
Tech Support
Administrative Assistant
Capital Banquet Hall
Mississauga, ON
07.2019 - 03.2020
Prepare schedule for employees, Supervise the team for setup and decorating various party and marriage functions, Pop Bar and Interacting and dealing with new customer's every day
Type letters, reports and other documents, Schedule and confirm appointments and meetings, Respond to telephone, in-person and email enquiries
Prepare sales related documents throughout the sales process ( e.g
Proposals, contracts or banquet vents orders )
Schedule and confirm appointments and meetings of employer, Order office supplies and maintain inventory
TEAM LEADER
Mr Zagros
Mississauga, Ontario
01.2019 - 07.2019
Cleaned counters, food preparation areas and equipment with sanitizing spray to prevent cross-contamination from raw meat and other items
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Offered training and support to keep team members motivated and working toward objectives.
Prepared team schedule.
Reviewed completed work to verify consistency, quality and conformance.
Education
International Business Management and
St. Clair College
Toronto
01.2017
Bachelor of Business Administration -
PCTE College
Punjab
01.2015
Skills
Excellent Microsoft Excel skills and various Microsoft office applications
Security experience - More than a year
CCTV Monitoring
Report writing, problem solving
Sage 50, Data entry, F1 Accounting
Good written/verbal communication - Proficient in presentation, writing and/or editing manuals, product promotion and advertising
Exceptional customer service Proven aptitude in problem solving
Can operate independently and as part of a team
Flexible to travel, Energetic, Friendly, Pleasant, Outgoing
Success/Result-Oriented, Enthusiastic Advertising
Vigilant and Watchful
Accomplishments
Recognized as best employee.
Promoted to Supervisor Position after 3 months of hire.
Promoted to Security Account Manager after 4 months of hire.