Preetkamal Kaur
Brampton,Canada
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
kuthala transport
Brampton, ON
01.2023 - 02.2024
- Investigated suspicious activity and reported findings to management.
- Responded to alarms, emergencies, and disturbances.
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Observed surveillance cameras for any suspicious activity or intruders.
- Identified potential security risks and recommended corrective actions.
- Monitored closed circuit television systems.
- Completed incident reports regarding violations of policies or procedures.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Developed emergency response plans for various scenarios including natural disasters, medical emergencies, fires.
Shift Manager
dosa den
Brampton, ON
12.2021 - 01.2024
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Responded quickly and effectively to emergency situations as they arose.
Customer Service Representative
Rajdhani Sweets and restaurant
Brampton, ON
10.2021 - 12.2021
- Provided exceptional service to high volume of daily customers.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Collected money, made change and counted out register at end of shift.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Post Graduate Diploma - Supply Chain Mangement
Northern College
Toronto, ON06.2023
Skills
- CCTV Monitoring
- Patrolling
- Firearms expertise
- Background Investigations
- Security procedures knowledge
- First Aid Certified
- Report Preparation
- Physical combat trained
- Physical Stamina
- Criminal law understanding
- Emergency Management
Certification
- Licensed Security Guard - 2022
- First Aid - CPR
- WHIMS 2015
- SCI Cyber Security Awareness
Timeline
Security Guard
kuthala transport
01.2023 - 02.2024
Shift Manager
dosa den
12.2021 - 01.2024
Customer Service Representative
Rajdhani Sweets and restaurant
10.2021 - 12.2021
Post Graduate Diploma - Supply Chain Mangement
Northern College
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