PREETINDER SINGH
Calgary,Canada
Summary
I am an experienced transportation professional with over 11 years of expertise as a Dispatcher. Committed to delivering prompt, friendly, and professional service. I have worked in reputable trucking companies, handling direct interactions with customers and drivers. My primary focus is on ensuring the safe and efficient dispatch of all vehicles. I am currently seeking an opportunity with a company that shares a passion for providing exceptional customer service. I have extensive industry knowledge and dedication to enhancing operations to contribute to your team's success.
Overview
12
12
years of professional experience
Work History
Dispatch Supervisor
Smartx Logistics Inc
Calgary, AB
04.2024 - 03.2025
- Directed dispatching, routing, and tracking of fleet vehicles.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
LOGISTICS PLANNER
Highway King Transport Ltd
Calgary, Canada
05.2020 - 03.2024
- Planning and dispatching all loads to outbound trucks efficiently
- Dealing directly with customers and keep them updated during load transit
- Handling meat, hazmat and produce loads
- Daily follow up with drivers to make sure every load is on schedule
- Updating customers ahead of delivery and pickup times if any issues or concerns
- Document and communicate work-related information to appropriate personnel
- Handling local Calgary dispatch and using drivers efficiently
- Booking and selling loads on Loadlink with different brokers and carriers
- Maintaining a pool of best carriers for specific lanes
DISPATCHER
GTL
Calgary, Canada
06.2015 - 04.2020
- Schedule, execute, and monitor customer-specific freight pickup and deliveries
- Plan, coordinate, and track daily route assignments for pick-ups (scheduled, missed, extra pick-ups) efficiently
- Plan deliveries of LTL and TL efficiently
- Record and maintain all load and tracking data into computerized dispatch system
- Contact and inform the customers about freight status and related concerns
- Handle and address various delivery and pick-up issues, professionally and effectively
- Ensure route completion via the driver check-in process
- Planning and assigning loads to drivers, addressing customer complaints and focus on building strong customer relationships
- Handle load brokerage with various carriers on regular basis effectively
- Experience in handling Dry Van, Reefer, Flatbed and Step deck loads
LOGISTICS COORDINATOR
Light Speed Logistics
Calgary, Canada
12.2012 - 05.2015
- Directed and dispatched drivers to designated locations for load pickup and delivery
- Developed and maintained strong professional relationships with drivers and customers
- Oversaw and assisted with maintenance of tractor-trailer units, as required
- Monitored inbound and outbound fleet at the same time
- Contacted and informed customers about freight status and related concerns
- Handled and addressed various delivery and pick-up issues, professionally and effectively
- Entered load and driver information on TMW and kept it updated
- Handled brokerage with Canadian carriers and making sure that pickup and deliveries are on schedule
Education
Post-Graduation Diploma -
Humber College
Etobicoke, ON09.2012
BE - Mechanical Engineering
RIMT
Mandi Gobindgarh, Punjab04.2010
Skills
- Client Relations
- Skilled in Managing Multiple Tasks
- Operational Supervision
- Effective Verbal and Written Communication
- Geographical Expertise
- Collaborative Teamwork
- Effective Organization Skills
- Prioritization and Scheduling
- Troubleshooting Skills
- Strategic Decision Making
- Microsoft Word and Excel
Languages
English
Hindi
Punjabi
Urdu
Personal Information
- Date of Birth: 04/21/88
- Nationality: Canadian
- Driving License: Yes
- Marital Status: Married
Timeline
Dispatch Supervisor
Smartx Logistics Inc
04.2024 - 03.2025
LOGISTICS PLANNER
Highway King Transport Ltd
05.2020 - 03.2024
DISPATCHER
GTL
06.2015 - 04.2020
LOGISTICS COORDINATOR
Light Speed Logistics
12.2012 - 05.2015
BE - Mechanical Engineering
RIMT
Post-Graduation Diploma -
Humber College