PREETINDER SINGH
Calgary,Canada
Summary
I am an experienced transportation professional with over 11 years of expertise as a Dispatcher. Committed to delivering prompt, friendly, and professional service. I have worked in reputable trucking companies, handling direct interactions with customers and drivers. My primary focus is on ensuring the safe and efficient dispatch of all vehicles. I am currently seeking an opportunity with a company that shares a passion for providing exceptional customer service. I have extensive industry knowledge and dedication to enhancing operations to contribute to your team's success.
Overview
12
12
years of professional experience
Work History
Dispatch Supervisor
Smartx Logistics Inc
04.2024 - 03.2025
- Directed dispatching, routing, and tracking of fleet vehicles.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
LOGISTICS PLANNER
Highway King Transport Ltd
05.2020 - 03.2024
- Planning and dispatching all loads to outbound trucks efficiently
- Dealing directly with customers and keep them updated during load transit
- Handling meat, hazmat and produce loads
- Daily follow up with drivers to make sure every load is on schedule
- Updating customers ahead of delivery and pickup times if any issues or concerns
- Document and communicate work-related information to appropriate personnel
- Handling local Calgary dispatch and using drivers efficiently
- Booking and selling loads on Loadlink with different brokers and carriers
- Maintaining a pool of best carriers for specific lanes
DISPATCHER
GTL
06.2015 - 04.2020
- Schedule, execute, and monitor customer-specific freight pickup and deliveries
- Plan, coordinate, and track daily route assignments for pick-ups (scheduled, missed, extra pick-ups) efficiently
- Plan deliveries of LTL and TL efficiently
- Record and maintain all load and tracking data into computerized dispatch system
- Contact and inform the customers about freight status and related concerns
- Handle and address various delivery and pick-up issues, professionally and effectively
- Ensure route completion via the driver check-in process
- Planning and assigning loads to drivers, addressing customer complaints and focus on building strong customer relationships
- Handle load brokerage with various carriers on regular basis effectively
- Experience in handling Dry Van, Reefer, Flatbed and Step deck loads
LOGISTICS COORDINATOR
Light Speed Logistics
12.2012 - 05.2015
- Directed and dispatched drivers to designated locations for load pickup and delivery
- Developed and maintained strong professional relationships with drivers and customers
- Oversaw and assisted with maintenance of tractor-trailer units, as required
- Monitored inbound and outbound fleet at the same time
- Contacted and informed customers about freight status and related concerns
- Handled and addressed various delivery and pick-up issues, professionally and effectively
- Entered load and driver information on TMW and kept it updated
- Handled brokerage with Canadian carriers and making sure that pickup and deliveries are on schedule
Education
Post-Graduation Diploma -
Humber College
Etobicoke, ON09.2012
BE - Mechanical Engineering
RIMT
Mandi Gobindgarh, Punjab04.2010
Skills
- Client Relations
- Skilled in Managing Multiple Tasks
- Operational Supervision
- Effective Verbal and Written Communication
- Geographical Expertise
- Collaborative Teamwork
- Effective Organization Skills
- Prioritization and Scheduling
- Troubleshooting Skills
- Strategic Decision Making
- Microsoft Word and Excel
Languages
English
Hindi
Punjabi
Urdu
Personal Information
- Date of Birth: 04/21/88
- Nationality: Canadian
- Driving License: Yes
- Marital Status: Married
Timeline
Dispatch Supervisor
Smartx Logistics Inc
04.2024 - 03.2025
LOGISTICS PLANNER
Highway King Transport Ltd
05.2020 - 03.2024
DISPATCHER
GTL
06.2015 - 04.2020
LOGISTICS COORDINATOR
Light Speed Logistics
12.2012 - 05.2015
BE - Mechanical Engineering
RIMT
Post-Graduation Diploma -
Humber College
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