PREETINDER SINGH
Summary
Experienced transportation professional with over 11 years of expertise as a Planner and Dispatcher. Committed to delivering prompt, friendly, and professional service. Successfully worked in reputable trucking companies, handling direct interactions with customers and drivers. Primary focus is on ensuring the safe and efficient dispatch of all vehicles. Currently seeking an opportunity with a company that shares a passion for providing exceptional customer service and value for money.
Overview
11
11
years of professional experience
Work History
Logistics Planner
Highway King Transport Ltd
05.2020 - 03.2024
- Planning and dispatching all loads to outbound trucks efficiently
- Dealing directly with customers and keep them updated during load transit
- Handling meat and produce loads
- Daily follow up with drivers to make sure every load is on schedule
- Updating customers ahead of delivery and pickup times if any issues or concerns
- Daily update loads in Truckmate
- Document and communicate work-related information to appropriate personnel
- Handling local Calgary dispatch and using drivers efficiently
- Managing Calgary terminal and addressing all the related issues
- Booking loads on Loadlink with different brokers
- Managing employees in office and keep them motivated
- Training of new employees as per company needs
Dispatch Supervisor
GTL
06.2015 - 04.2020
- Schedule, execute, and monitor customer-specific freight pickup and deliveries
- Plan, coordinate, and track daily route assignments for pick-ups (scheduled, missed, extra pick-ups) efficiently
- Plan deliveries of LTL and TL efficiently
- Record and maintain all load and tracking data into computerized dispatch system
- Contact and inform the customers about freight status and related concerns
- Handle and address various delivery and pick-up issues, professionally and effectively
- Ensure route completion via the driver check-in process
- Planning and assigning loads to drivers, addressing customer complaints and focus on building strong customer relationships
- Handle load brokerage with various carriers on regular basis effectively
- Book loads on Load link with brokers at competitive rate
- Dealing with maintenance issues on road and get these resolved effectively
- Experience in handling Dry Van, Reefer, Flatbed and Step deck loads
- Get permits for oversize and overweight loads
Truck Dispatcher
Light Speed Logistics
12.2012 - 05.2015
- Directed and dispatched drivers to designated locations for load pickup and delivery
- Developed and maintained strong professional relationships with drivers and customers
- Oversaw and assisted with maintenance of tractor-trailer units, as required
- Monitored inbound and outbound fleet at the same time
- Contacted and informed customers about freight status and related concerns
- Handled and addressed various delivery and pick-up issues, professionally and effectively
- Entered load and driver information on TMW and kept it updated
- Handled brokerage with Canadian carriers and making sure that pickup and deliveries are on schedule
Education
Post-Graduation Diploma -
Humber College
Etobicoke, ON09-2012
BE - Mechanical Engineering
RIMT
Mandi Gobindgarh, Punjab04-2010
Skills
- Client Relations
- Effective Organization Skills
- Skilled in Managing Multiple Tasks
- Prioritization and Scheduling
- Operational Supervision
- Troubleshooting Skills
- Effective Verbal Communication
- Effective Written Communication
- Strategic Decision Making
- Proficient in Stress Management
- Understanding of ELD Compliance Standards
- Knowledge of DOT regulations
- Geographical Expertise
- Microsoft Word
- Microsoft Excel
- TMW
- Outlook
- Accurate Keyboarding Skills
- Self-Directed Work
- Collaborative Teamwork
Personal Information
- Date of Birth: 04/21/88
- Nationality: Canadian
- Driving License: Yes
- Marital Status: Married
Languages
English
Full Professional
Hindi
Professional Working
Punjabi
Full Professional
Timeline
Logistics Planner
Highway King Transport Ltd
05.2020 - 03.2024
Dispatch Supervisor
GTL
06.2015 - 04.2020
Truck Dispatcher
Light Speed Logistics
12.2012 - 05.2015
Post-Graduation Diploma -
Humber College
BE - Mechanical Engineering
RIMT
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