Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Preeti Vishwakarma

Richmond Hill,ON

Summary

AWS Certified Cloud Practitioner with an M.tech in Computer Science and Experience as an IT support specialist,It vocational trainer, Assistant Professor and counselor. Completed Solution Architect Associate training with hand-on experience in AWS services including EC2,S3,IAM,VPC,RDS,CLOUDWATCH, and networking concept. Skilled in technical support, troubleshooting, system administration fundamentals, and user training. Strong communication with problem solving abilities with a passion for cloud technologies and goal of building a career in cloud support, Cloud Operations, or Junior Cloud Engineering roles

Overview

13
13
years of professional experience
1
1
Certification

Work History

IT Support Specialist

RUTBA
Montreal, QC
05.2025 - 02.2026
  • Troubleshoot computers, printers, Wi-Fi, and POS system
  • Reset passwords and user accounts.
  • Support restaurant staff when systems are not working.
  • Fox issues with receipt,card machines,menu updates and online ordering.
  • Monitor system performance
  • Provided technical support for hardware and software issues, enhancing user satisfaction and productivity.

IT Vocational Trainer

AISECT
Bhopal, India
10.2017 - 04.2020
  • Developed and implemented vocational training programs aligned with industry standards.
  • Facilitated hands-on workshops to enhance practical skills and knowledge retention.
  • Assessed learner progress through regular evaluations and feedback sessions.
  • Streamlined training processes to improve efficiency and learning outcomes.
  • Conducted market research to adapt training content for evolving job market trends.
  • Organized workshops and seminars featuring guest speakers from various industries, exposing trainees to valuable insights from experienced professionals.
  • Managed budgets effectively and allocated resources strategically in order to maximize the impact of vocational training programs on participants'' career outcomes.

Assistant Professor

Infinity Management and Engineering College
Sagar MP, India
08.2015 - 09.2017
  • Developed and delivered curriculum aligned with industry standards and academic requirements.
  • Mentored students to enhance academic performance and research capabilities.
  • Implemented innovative teaching strategies, improving student retention and engagement rates.
  • Organized workshops and seminars to foster professional development among students and faculty.
  • Supported weekly computer lab sessions, contributing to student engagement, comprehension and learning objectives.
  • Collaborated with colleagues on curriculum revision, evaluation of course syllabi and lesson plans for IT curriculum.

Counselor

SVN University
Sagar MP, India
07.2013 - 04.2015
  • Collaborated with faculty to create programs promoting emotional resilience among students.
  • Analyzed counseling program effectiveness, leading to strategic enhancements in service delivery.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
  • Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
  • Listened to clients' concerns and provided encouragement and support.

Education

M.Tech - Computer Science

Infinity Management And Engineering College
Sagar MP, India

Bachelor of Engineering - Information Technology

BTIRT College
Sagar MP, India

Skills

  • EC2
  • S3
  • IAM
  • VPC
  • RDS
  • ROUTE 53
  • CLOUDWATCH
  • AUTOSCALING
  • ELASTIC LOAD BALANCING
  • LAMBDA
  • CLOUD FPRMATION
  • WINDOWS
  • LINUX
  • TCP/IP
  • DNS
  • DHCP
  • NETWORK TROUBLESHOOTING
  • TERRAFORM
  • GIT
  • GITHUB
  • CI/CD FUNDAMENTALS
  • MYSQL

Languages

English
Professional Working

Certification

  • AWS Certified Cloud Practitioner

Timeline

IT Support Specialist

RUTBA
05.2025 - 02.2026

IT Vocational Trainer

AISECT
10.2017 - 04.2020

Assistant Professor

Infinity Management and Engineering College
08.2015 - 09.2017

Counselor

SVN University
07.2013 - 04.2015

M.Tech - Computer Science

Infinity Management And Engineering College

Bachelor of Engineering - Information Technology

BTIRT College
Preeti Vishwakarma