Preeti Vishwakarma
Richmond Hill,ON
Summary
AWS Certified Cloud Practitioner with an M.tech in Computer Science and Experience as an IT support specialist,It vocational trainer, Assistant Professor and counselor. Completed Solution Architect Associate training with hand-on experience in AWS services including EC2,S3,IAM,VPC,RDS,CLOUDWATCH, and networking concept. Skilled in technical support, troubleshooting, system administration fundamentals, and user training. Strong communication with problem solving abilities with a passion for cloud technologies and goal of building a career in cloud support, Cloud Operations, or Junior Cloud Engineering roles
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT Support Specialist
RUTBA
Montreal, QC
05.2025 - 02.2026
- Troubleshoot computers, printers, Wi-Fi, and POS system
- Reset passwords and user accounts.
- Support restaurant staff when systems are not working.
- Fox issues with receipt,card machines,menu updates and online ordering.
- Monitor system performance
- Provided technical support for hardware and software issues, enhancing user satisfaction and productivity.
IT Vocational Trainer
AISECT
Bhopal, India
10.2017 - 04.2020
- Developed and implemented vocational training programs aligned with industry standards.
- Facilitated hands-on workshops to enhance practical skills and knowledge retention.
- Assessed learner progress through regular evaluations and feedback sessions.
- Streamlined training processes to improve efficiency and learning outcomes.
- Conducted market research to adapt training content for evolving job market trends.
- Organized workshops and seminars featuring guest speakers from various industries, exposing trainees to valuable insights from experienced professionals.
- Managed budgets effectively and allocated resources strategically in order to maximize the impact of vocational training programs on participants'' career outcomes.
Assistant Professor
Infinity Management and Engineering College
Sagar MP, India
08.2015 - 09.2017
- Developed and delivered curriculum aligned with industry standards and academic requirements.
- Mentored students to enhance academic performance and research capabilities.
- Implemented innovative teaching strategies, improving student retention and engagement rates.
- Organized workshops and seminars to foster professional development among students and faculty.
- Supported weekly computer lab sessions, contributing to student engagement, comprehension and learning objectives.
- Collaborated with colleagues on curriculum revision, evaluation of course syllabi and lesson plans for IT curriculum.
Counselor
SVN University
Sagar MP, India
07.2013 - 04.2015
- Collaborated with faculty to create programs promoting emotional resilience among students.
- Analyzed counseling program effectiveness, leading to strategic enhancements in service delivery.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
- Listened to clients' concerns and provided encouragement and support.
Education
M.Tech - Computer Science
Infinity Management And Engineering College
Sagar MP, IndiaBachelor of Engineering - Information Technology
BTIRT College
Sagar MP, IndiaSkills
- EC2
- S3
- IAM
- VPC
- RDS
- ROUTE 53
- CLOUDWATCH
- AUTOSCALING
- ELASTIC LOAD BALANCING
- LAMBDA
- CLOUD FPRMATION
- WINDOWS
- LINUX
- TCP/IP
- DNS
- DHCP
- NETWORK TROUBLESHOOTING
- TERRAFORM
- GIT
- GITHUB
- CI/CD FUNDAMENTALS
- MYSQL
Languages
English
Professional Working
Certification
- AWS Certified Cloud Practitioner
Timeline
IT Support Specialist
RUTBA
05.2025 - 02.2026
IT Vocational Trainer
AISECT
10.2017 - 04.2020
Assistant Professor
Infinity Management and Engineering College
08.2015 - 09.2017
Counselor
SVN University
07.2013 - 04.2015
M.Tech - Computer Science
Infinity Management And Engineering College
Bachelor of Engineering - Information Technology
BTIRT College