Preeti
Beechville,Nova Scotia
Summary
Energetically led at Indian Launge as Assistant Manager, enhancing team productivity by 18% through effective staff training and fostering a positive work environment. Expert in money handling and customer relations, I significantly boosted customer satisfaction, leveraging product knowledge and service excellence.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Indian Launge
07.2023 - 06.2024
- Supervised day-to-day operations, resulting in a 12% improvement in performance, quality, and service standards by streamlining workflows.
- Maintained a clean, safe, and organized store environment, improving customer satisfaction by 95% and contributing to a more welcoming atmosphere.
- Developed strong working relationships with staff, fostering a positive work environment and increasing team productivity by 18%.
- Monitored cash intake and deposit records, enhancing accuracy by 25% and reducing discrepancies by 20%, leading to more efficient financial handling.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and reducing errors by 15%, improving financial transparency.
- Offered hands-on assistance to customers, resulting in a 20% increase in customer satisfaction and 12% higher customer retention by addressing needs promptly and effectively.
Education
MBA - Marketing Management - Entrepreneurship
University Canada West
Vancouver, BC06.2024
Bachelor of Commerce - Marketing Management
Maharaja Agrasen Himalayan Garhwal University
India05.2020
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Workload Management
- Staff Supervision
- Staff Training and Development
Languages
English
French
Additional Information
Availability : Full time
Timeline
Assistant Manager
Indian Launge
07.2023 - 06.2024
MBA - Marketing Management - Entrepreneurship
University Canada West
Bachelor of Commerce - Marketing Management
Maharaja Agrasen Himalayan Garhwal University
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