PREETI PARMAR
Mississauga,ON
Summary
Experienced administrative professional with more than 6 years with a strong analytical background, adept at ensuring precise and timely documentation submission to IRCC, enhancing efficiency, and client satisfaction. Skilled communicator fostering positive client relations and collaborating effectively with legal and administrative teams. Diligent in record-keeping and system management, with a focus on follow-up and reporting. Committed to staying updated on immigration policies through continuous learning. Proficient in administrative procedures and task prioritization. Holds a Post-Graduate Certificate in Digital & Content Marketing from York University, Toronto, ON, Canada, and a Master of Business Administration in Human Resource Management.
Overview
7
7
years of professional experience
Work History
Case Processing Officer
Immigrate.AI
01.2024 - Current
- Administer policies and procedures related to the release of records.
- Ensure compliance with government access to information and privacy legislation.
- Process requests efficiently and maintain confidentiality of records.
- Plan and coordinate various office services such as accommodation, equipment, and supplies.
- Arrange relocations, manage parking, and coordinate maintenance and security services.
- Procure necessary forms and manage disposal of assets as required.
- Conduct analyses of administrative operations related to budgeting, contracting, and project planning.
- Oversee budgetary controls and assist in the preparation of operating budgets.
- Monitor expenditures and identify areas for cost-saving measures.
- Assemble data and prepare periodic and special reports for management.
- Create manuals and correspondence as needed.
- Maintain accurate documentation of office activities and procedures.
- Provide guidance, training, and support to team members.
- Foster a positive work environment and promote teamwork and collaboration.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Championed diversity initiatives within the department, promoting an inclusive work environment where all employees felt valued and respected.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
Case Processing Officer
Canada Startup Company
02.2023 - 12.2023
- Case Documentation: Employing strong analytical skills to evaluate data quality and identify discrepancies within various documents, ensuring timely and accurate completion for submission to IRCC, thereby enhancing efficiency and client satisfaction.
- Communication and Client Relations: Engaging with clients to address inquiries regarding the application process and required documents, providing regular updates, and verifying document accuracy and completeness to maintain positive client relationships and satisfaction.
- Collaboration with Legal and Administrative Teams: Collaborating with internal teams and external stakeholders to facilitate smooth workflow and coordination in managing immigration applications, ensuring adherence to relevant regulations and policies.
- Record Keeping and System Management: Maintaining organized records of application materials and correspondence while managing the case management system for precise tracking of application processes.
- Follow-Up and Reporting: Monitoring application progress through follow-ups with immigration authorities and generating regular reports on application status and key metrics.
- Stay Informed on Immigration Policies: Keeping abreast of changes in immigration policies pertinent to the Startup Visa program by attending training sessions and webinars to enhance regulatory knowledge.
- Administrative Procedures and Coordination: Overseeing and executing administrative procedures related to immigration case processing and coordinating the acquisition of administrative services for office operations.
- Work Prioritization and Analysis: Establishing priorities for immigration case processing and conducting analyses to optimize efficiency and compliance.
Immigration Case Assistant
Canoz Visa Service Inc.
12.2022 - 02.2023
- Proficient in various visa applications (temporary, permanent, parental, spousal, etc.) and writing related documents.
- Skilled in WES evaluation processing and Canadian Skill Trade applications.
- Maintained strong client relationships through prompt and professional responses.
- Handled client complaints, maintained database records, and generated status reports.
- Familiar with IRCC website for updates, form filling, application tracking, and visa creation.
- Utilized ApplyBoard system for candidate profiles, course browsing, and application tracking.
- Identified and addressed client concerns, offering effective solutions.
- Enhanced communication and organizational skills through coursework and volunteering.
- Known for being organized, meticulous, and having a strong work ethic.
Assistant Manager - Marketing & Business Dev.
Dreamz Global Education Services LLP
01.2017 - 04.2022
- Explain admission procedures and courses offered to the prospective students and their parents and Support the students/Parents throughout the admission process by answering their queries and helping them to complete the required documents
- Responsible for monitoring and administrating the processing of all the applications for all the students registered for various country Applications
- Ensure to achieve the student's target given by the organization
- Ensuring accurate international college and university information available for the Counselors
- Timely follow-up with colleges/universities for admissions Maintaining 100% correct records of admission and clients documents
- Assist team members by giving effective solutions for admission based on clients' profile
- Resolve student queries with regard to applications (if require) Train team members for Admission applications and presentation of students at Universities/Colleges Managing/assisting student recruitment events
- Evaluation of profile, selecting the university, Admission Processing, Documentation, Acceptance, Visa Processing Conducting research and analyzing relevant data to identify and define a specific audience for Australian Universities and Colleges along with measuring and reporting the overall performance of all marketing campaigns (Print as well as Online)
- Organizing and managing presentations, seminars, webinars and spot evaluation sessions.
Skills
- Microsoft Office Suite
- Communication & Interpersonal Skills
- Problem-solving abilities
- Customer Retention
- Project Management
- Administration & Reporting
- SEO & SEM
- Hootsuite Software Certified
- HubSpot Marketing Software Certified
- Content marketing strategies
Personal Qualifications
- Post - Graduate Certificate, Digital & Content Marketing, York University, Toronto, ON, Canada
- Master of Business Administration, Human Resource Management, L.N.C.T Collage, Bhopal, Madhya Pradesh, India
- Bachelor Of Science, Computer Science, Sri Sathya Sai Collage, Bhopal, Madhya Pradesh, India
Timeline
Case Processing Officer
Immigrate.AI
01.2024 - Current
Case Processing Officer
Canada Startup Company
02.2023 - 12.2023
Immigration Case Assistant
Canoz Visa Service Inc.
12.2022 - 02.2023
Assistant Manager - Marketing & Business Dev.
Dreamz Global Education Services LLP
01.2017 - 04.2022
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