I'm a professional with a strong background in customer interactions and service solutions. With over 3.5 years of experience in customer dealing and satisfaction, I excel in developing and maintaining good customer bonds and retaining loyalty. My previous experience in banking products and the tech field allows me to operate different software easily and analyze data effectively, and implement strategic solutions whenever needed.
My main area of work was to deal with customers, handle their queries, complaints & requests, provide resolution at the earliest, and ensure customer satisfaction. Along with it, pitch company products to them, ensuring their best interest, and grow sales turnover to increase the organization's profits.
I'm known for reliability and a proactive approach to meeting customer and organizational goals. I use independent decision-making skills and sound judgment to positively impact company success.
If you're looking for a professional who is result driven, detail oriented, and dedicated to continuous improvement, I'd love the opportunity to connect!