Preeti Mann
Vancouver,BC
Summary
Highly motivated Medical Aesthetician with extensive customer service and sales experience. Continuously aspiring to work with a collaborative team of talented and creative individuals to fulfill the needs of the company.
Overview
16
16
years of professional experience
Work History
Administrative Assistant Virtual Health
Providence Health Care
08.2023 - Current
- Create & manage doctor's schedules for over 50 specialties
- Responsible for managing two app services
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed strategies to streamline and improve office procedures.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed multi-line phone system, routing calls, switching physician phone lines
Skin Therapist
Plain Jane Skin Bar
06.2022 - 07.2023
- Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
- Exceeded sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Conducted medical aesthetic treatments
Medical Office Assistant / Medical Aesthetician
Shine MD Medical Clinic
03.2021 - 05.2023
- Coordinated the day-to-day operations of the medical practice, including scheduling, patient registration, billing, and staff management
- Developed and implemented policies and procedures to ensure compliance with relevant regulations and standards, including privacy laws, insurance regulations, and medical billing guidelines
- Supervise and train staff members, providing support and guidance to ensure consistent and high-quality patient care
- Facilitate communication between physicians, staff, and patients, ensuring a positive and productive work environment
- Conducted medical aesthetic treatments
- Assist Doctors with physician lead treatments
Program Coordinator
Blanche Macdonald Centre
04.2016 - 12.2020
- Coordinated and managed multiple programs, including scheduling, curriculum development, and program evaluation, ensuring program
delivery met the standards and requirements of the institution - Developed and implemented strategies to engage students and increase retention, including outreach activities, social events, trade-shows and mentorship programs
- Provided academic and career advice to students, including support with course selection, job applications, and portfolio development
- Facilitated communication and collaboration between faculty, staff, and students, promoting a positive and inclusive learning environment
- Oversaw the development and maintenance of program budgets, ensuring efficient use of resources and adherence to financial policies
Assistant Manager (3rd Key)
MAC Cosmetics
08.2007 - 03.2016
- Assisted in the management of the store, including opening and closing procedures, inventory management, and scheduling of staff
- Provided exceptional customer service, building relationships with clients, ensuring their satisfaction with product recommendations and application techniques
- Conducted makeup applications and consultations, utilizing extensive sales, product and customer service knowledge
- Trained and coached new team members, sharing product knowledge and best practices to ensure consistent service and sales performance.
- Collaborated with management to achieve sales goals and execute promotional events and initiatives, consistently exceeding sales targets
- Organized and facilitated seminars
Education
BC Academy of Medical Aesthetics
2021
Holistic Nutrition & Health Coaching
Nutraphoria School of Holistic Nutrition
2020
Advanced Special Effects Makeup
Blanche Macdonald Centre
2007
General Studies
Kwantlen Polytechnic University
2006
Timeline
Administrative Assistant Virtual Health
Providence Health Care
08.2023 - Current
Skin Therapist
Plain Jane Skin Bar
06.2022 - 07.2023
Medical Office Assistant / Medical Aesthetician
Shine MD Medical Clinic
03.2021 - 05.2023
Program Coordinator
Blanche Macdonald Centre
04.2016 - 12.2020
Assistant Manager (3rd Key)
MAC Cosmetics
08.2007 - 03.2016
BC Academy of Medical Aesthetics
Holistic Nutrition & Health Coaching
Nutraphoria School of Holistic Nutrition
Advanced Special Effects Makeup
Blanche Macdonald Centre
General Studies
Kwantlen Polytechnic University
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