Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Preeti Kumar

Etobicoke,Ontario

Summary

Accomplished Site Reliability Engineer with 10+ years of experience in IT Services Delivery, following ITIL and Agile frameworks. Solid background in system reliability and optimization. Recognized for delivering robust solutions that enhance system performance and minimize downtime. Thrives in collaborative team environments and dedicated to achieving results while adapting to changing circumstances. Expertise in automation, incident management, continuous improvement, integration, release, and deployment for server, serverless, and microservices architecture. Proven track record leading and managing global DevOps teams.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Site Reliability Engineer

Scotia Bank
12.2021 - Current
  • Development of SLI & SLO for GTS internal applications leading to improved reliability and quality.
  • Identify GTEP Services and document them in the form of service maps showing end to end flow which will fulfill a business process & sub-process .
  • Contributed to the ongoing refinement of internal processes and procedures within the site reliability engineering discipline through regular reviews, updates, and knowledge sharing activities.
  • Development of python code for raw data structuring.
  • Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issues resolution steps.
  • Developed custom scripts/tools as needed to automate routine tasks, increasing overall team productivity and efficiency.
  • Conducted root-cause analyses after major incidents to identify areas for process improvement or technical enhancement opportunities.
  • Evaluated new technologies and tools to enhance overall system performance, stability, and security.

Senior Site Reliability Engineer

FireEye Cybersecurity Private Limited
05.2021 - 12.2021
  • AWS infrastructure deployment as code using Terraform and Jenkins.
  • Hands-on knowledge of software containerization platforms like Docker and container orchestration tools like Kubernetes.
  • Good understanding of agile methodologies and using JIRA for issue and task tracking.
  • Extensive POCs on Kubernetes community provided plugins.
  • Maintenance and upgrade of Terraform modules and shared library.
  • Created pipelines for AWS deployments using terraform, Helm and Kubernetes providers.
  • Managing shared-services clusters and in-house deployed apps like GitLab, JIRA, Concourse and scheduling upgrades.
  • Leading & Managing team for EKS developments.
  • Cost Optimization for hosted cloud services.

Associate

J.P Morgan Chase & Co.
03.2016 - 10.2020
  • Good experience in developing various Kubernetes objects like Pods, Replica Set, Deployment, Daemon Set, Stateful Set, Services, Persistent Volumes, Secrets, ConfigMaps.
  • Followed different deployment strategies like Recreate, Rolling-update, Blue-Green and Canary depending upon environment and type of requirements.
  • Setup monitoring using Prometheus & Grafana by exporting targets in Node-Exporter with Alert Management.
  • Setup centralized log management using Elastic Search, Fluentd & Kibana.
  • Proficient in AWS services like VPC, EC2, S3, ELB, Autoscaling Groups (ASG), EBS, RDS, IAM, EKS, ECS, Route 53, Cloudwatch.
  • Successfully launched Infrastructure using Terraform.
  • Setting-up CI-CD best practices using Jenkins Pipeline which includes tools like Jenkins, Maven, SonarQube, Jfrog &Docker.
  • Developing custom Docker file as per application requirement.
  • Developed Ansible playbooks for Configuration Management.
  • Facilitated daily scrums, stand-ups meetings.
  • Experienced in JIRA as defect tracking system and JIRA bug/issue track.

Analyst

HCL Technologies Ltd
04.2014 - 03.2016
  • Troubleshooting level 1 & 2 SAN & Linux Issues.
  • Performing daily health checks of storage devices & linux servers for complete infrastructure & take actions to remediate issues.
  • Perform code upgrades for Brocade & Cisco SAN switches.
  • Performing Firmware upgrade for storage devices to mitigate known issues and bugs.
  • Patching of Server as soon as new version of OS and application software released.
  • Extension of File System using LVM.
  • Monitored network traffic and adjust system parameters to increase system performance.
  • Cleaning of disk/memory alerts by coordinating with the Application team and by archiving the system logs.
  • Responsible for developing automation in python to avoid manual effort on systems with different OS like Windows, Linux, UNIX and storage.
  • Task scheduling with CRON.

Associate

Wipro Ltd
09.2012 - 08.2013
  • Involved in providing support services as an offshore team for clients across the globe in terms of monitoring, validating alarms, providing 2nd level Support across different platforms.
  • Worked as critical incident manager and coordinated for critical incidents in the environment whereby working on bridge and working for problem resolution within the defined SLA.
  • Analysis/Auditing of performance reports of various servers.
  • Customer focused and valued driven during operation to deliver services with minimal delay.
  • Represent CIM Support on bridge calls and meetings on critical issues.

Education

Bachelor of Technology - Computer Science & Engineering

Uttar Pradesh Technical University

Skills

  • Amazon Web Services
  • Google Cloud
  • Azure
  • PowerBI
  • Docker & Kubernetes
  • Terraform
  • Elasticsearch, Prometheus, Grafana & Kibana
  • GitHub, Bitbucket & GitLab
  • Ansible
  • Python & Bash
  • Dynatrace, Splunk , AQA
  • Scrum, Agile & ITIL Framework
  • Team Management
  • ITIL Framework

Certification

  • ITIL Foundation V3

  • EMC-ISM V3

  • GCP-Associate Cloud Engineer (In-Progress)

Timeline

Site Reliability Engineer

Scotia Bank
12.2021 - Current

Senior Site Reliability Engineer

FireEye Cybersecurity Private Limited
05.2021 - 12.2021

Associate

J.P Morgan Chase & Co.
03.2016 - 10.2020

Analyst

HCL Technologies Ltd
04.2014 - 03.2016

Associate

Wipro Ltd
09.2012 - 08.2013

Bachelor of Technology - Computer Science & Engineering

Uttar Pradesh Technical University

Similar Profiles

CREATE PROFILE
Preeti Kumar