Preeti Devi
Kingston,Nova Scotia
Summary
Passionate and results-driven leader with a proven track record in both organizational problem-solving and law enforcement. Dedicated to fostering public safety and awareness through strategic patrol efforts and community engagement initiatives. Seeking a challenging role where my integrity, commitment to safety, and leadership skills can contribute to community enrichment and continuous public safety education.
Overview
3
3
years of professional experience
Work History
Customer Service Manager
WALMART
Greenwood, NS
07.2025 - Current
- Mentored customer service representatives to enhance performance and improve team efficiency.
- Implemented new CRM software, streamlining ticket resolution process and increasing response accuracy.
- Analyzed customer feedback data to identify trends, resulting in improved service strategies.
- Coordinated cross-departmental initiatives to address customer needs and enhance overall experience.
- Established quality assurance protocols, ensuring consistent service delivery across all channels.
- Created comprehensive reports on service metrics, driving informed decision-making for operational improvements.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Cashier Team Lead
Subway
Greenwood, NS
07.2024 - 07.2025
- Clearing and resetting tables: Maintain cleanliness and organization in the dining area by clearing dishes, wiping tables, and setting tables for new guests.
- Addressing guest concerns: Respond to guest inquiries, resolve complaints, and ensure guest satisfaction throughout their dining experience.
- Collaborating with kitchen and bar staff: Communicate effectively with kitchen and bar team members to ensure timely order preparation and delivery.
- Following safety and sanitation procedures: Adhere to food safety guidelines, maintain cleanliness in work areas, and follow proper hygiene practices to ensure a safe dining environment for guests and staff.
Packing, Shipping, and Receiving Assembler
TJX
BRAMPTON, ON
09.2023 - 04.2024
- Conducted thorough inspections of incoming materials to ensure compliance with quality standards. Received and verified all shipments, maintaining high accuracy levels. Facilitated unloading processes to enhance operational efficiency. Organized materials into specified locations to optimize storage and retrieval.
Team Member
735 Intermodel Drive
Brampton , ON
04.2022 - 12.2023
- Executed product picking and packing according to daily orders.
- Maintained cleanliness and organization in work areas.
- Streamlined packing process to enhance efficiency.
- Managed inventory by accurately pulling products for shipment.
Education
Hotel and Restaurant
HANSON COLLEGE (CAMBRIAN)
Brampton, ONHigh School Diploma - Experience
Geeta Sr. Sec. School
Skills
- Emergency care and response
- Community engagement
- Effective communication skills
- Teamwork and collaboration
- Analytical problem solving
Languages
English
Professional Working
Timeline
Customer Service Manager
WALMART
07.2025 - Current
Cashier Team Lead
Subway
07.2024 - 07.2025
Packing, Shipping, and Receiving Assembler
TJX
09.2023 - 04.2024
Team Member
735 Intermodel Drive
04.2022 - 12.2023
Hotel and Restaurant
HANSON COLLEGE (CAMBRIAN)
High School Diploma - Experience
Geeta Sr. Sec. School