Summary
Overview
Work History
Education
Skills
Languages
Personal Qualities
Roles And Responsibilities
Otherqualities
Personal Information
Disclaimer
Timeline
Generic

Preeti

Edmonton,AB

Summary

Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Walmart
03.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs
  • Welcomed customers and helped determine their needs
  • Worked flexible schedule and extra shifts to meet business needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Built relationships with customers to encourage repeat business
  • Lifted up to [5000] pounds at once and used forklift to move heavier loads.

C.K BIRLA HEALTHCARE ( OFFICE ASSISTANT)

C.k Birla Healthcare
03.2022 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail
  • Interacted with customers by phone, email, or in-person to provide information
  • Maintained confidentiality in handling sensitive information while performing administrative tasks
  • Managed daily data entry and kept clerical information accurate and up-to-date.

Customer Service Representative

Manipal Hospitals
11.2017 - 03.2021
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude
  • Greeted guests in with friendliness and professionalism
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel
  • Worked closely with management to provide effective assistance for specific aspects of business operations
  • Assisted manager in all aspects of business operations.

Education

Bachelor Of Commerce - Medical Administrative Assistant

Delhi University - India
05.2015

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Money Handling
  • Reliability and punctuality
  • Staff Mentoring
  • Report Preparation
  • Microsoft Office
  • Time management abilities

Languages

English
Elementary

Personal Qualities

  • Enthusiastic
  • Confident
  • Hard worker
  • Quick learner
  • Ability to work in team
  • Ability to manage any challenge

Roles And Responsibilities

  • Greets all customers in a polite and friendly manner.
  • Process all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
  • Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
  • Assists customers with bagging and loading of merchandise.
  • Ensures safe work practices are followed including proper lifting and keeping a clean work area through diligent cash handling, adherence to relevant company policies and awareness of surroundings.
  • Refers appropriate service and transactional items to a Customer Service Manager as required.
  • Administrative Support - Maintain compliance standards in client dealings/client files.
  • Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients.
  • Client Engagement - Connect on a personal level to make every interaction meaningful.
  • Assist with the receiving of merchandise.
  • Operate a cash register
  • Managed overall international operations.
  • Coordinated & followed up with international patients & partners for any outstanding issues.
  • Obtained insurance information from patients, process patient billings, and handled payment settlements.
  • Handled Corporate & TPA billing management
  • Treatment planning for patients
  • Maintain patient health, demographic, insurance, and financial information.
  • Ensured confidentiality of patient records
  • Oversee provision of healthy, nutritious meals to patients, ensure any special dietary needs and personal preferences
  • Followed up all leads and to convert patient.

Otherqualities

  • Effective coordinator
  • Good at multi-tasking
  • Excellent communications skills
  • Ability to read & understand clinical data and treatment plans
  • Empathetic and good interpersonal skills to build positive relationship with patients.
  • Ability to work under pressure & demanding situations.
  • Compassionate & caring

Personal Information

  • Title: Sales Associate /Billing Associate
  • Date of Birth: 06/18/94
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declare that all the information given in this resume is true and correct to the best of my knowledge

Timeline

Customer Service Representative

Walmart
03.2023 - Current

C.K BIRLA HEALTHCARE ( OFFICE ASSISTANT)

C.k Birla Healthcare
03.2022 - Current

Customer Service Representative

Manipal Hospitals
11.2017 - 03.2021

Bachelor Of Commerce - Medical Administrative Assistant

Delhi University - India
Preeti