Preethu Johnson

• Pursuing 2 year course, Masters in Business Administration(pending final exams, via online mode)
• Completed one year course, PG level certification in Computational Data Science

Took time off to start and grow my family

• Participated in system development life cycle from requirements analysis through system implementation.
• Developed user-friendly interfaces for web applications, improving user experience and satisfaction.
• Enhanced application performance by optimizing Java code and implementing efficient algorithms.
• Collaborated with cross-functional teams to design, develop, and launch innovative software solutions.
• Ensured seamless integration of Java-based applications with databases, APIs, and other systems.
• Reduced software bugs by conducting thorough unit testing and collaborating with QA teams.
• Contributed to successful completion of projects by meeting tight deadlines and delivering high-quality code.
• Mentored junior developers on best practices in Java programming, enhancing team skills and knowledge base.
• Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
• Provided customer support to remote clients using e-ticketing system.
• Enhanced customer satisfaction by resolving issues promptly and professionally.
• Troubleshot and resolved customer complaints and issues.
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