Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Information
Work Availability
Websites
Quote
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Preethi Arattu

Kitchener,ON

Summary

Focused and organized Leader with 11 years of experience supporting delivery of high-caliber products through meticulous testing and troubleshooting. Proven leadership skills with unmatched coordination and analytical skills.

Overview

13
13
years of professional experience
1
1
Certificate

Work History

Software Project Manager

Brock Solutions
08.2022 - Current
  • Overseeing planning, application development, verification and risks involved in software projects.
  • Prepare and report on project forecast to management on an ongoing basis for all assigned projects.
  • Resolve issues immediately ensuring project deliverables are not negatively impacted.
  • Manage all communications between clients, stakeholders and in-house software development team.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Managing multi-million dollar projects and ensuring its implement on time, within budget and maintaining happy team.
  • Engaged in direct collaboration with customers/clients, fostering strong relationships through effective communication and providing personalized assistance to meet their needs. Demonstrated the ability to address inquiries, resolve issues, and ensure overall customer satisfaction through attentive and responsive interactions.

Senior Customer Operations Project Manager

OpenText
01.2021 - 08.2022
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
  • Managed changes and risks to project deliverables, minimizing delays and impact on customers and project timelines.
  • Propose improvements to positively impact usability, function and performance.
  • Demonstrated commitment to process improvement, understanding and recommending enhancements for more efficient operations.
  • Collaborate cross-functional teams and coached them on application of Agile technologies.

Senior Quality Assurance Analyst

OpenText
08.2018 - 01.2021
  • Lead team towards delivering error/bug free product to customer.
  • Propose improvements to positively impact usability, function and performance .
  • Conduct API testing using Postman and Swagger.
  • Collaborate with developers and project managers to assess program capabilities, features and testing demands.
  • Debugged code and located root causes of problems by reviewing configuration files and logs using cloudfoundry.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Provided team leadership, making prioritization decisions and solving problems effectively.

Test Automation Developer

Green Brick Labs
04.2018 - 08.2018
  • Analyzed and documented test results, filing defect reports.
  • Implementation and modification of automation scripts for new Testing Automation Platform(Cypress).
  • Liaised with business analysts and manual test team leaders to perform risk analysis and assessment associated with automation testing.
  • Assist as scrum-master for team.
  • Automate integration tests, component tests and make Jenkins pipelines.
  • Work with Kafka, Docker and postgres.
  • Conducted API testing (SoapUI and Rest APIs)

Software Developer Test (Contract)

Myplanet
02.2018 - 04.2018
  • Collaborate with development team in Scrum planning, daily stand-ups, release planning, estimation and delivery process.
  • Create and execute automated test cases.
  • Evaluate and test modified software to determine that software meets user requirements and user acceptance criteria.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality
  • Worked effectively in fast-paced environments.

Technical Lead - Delivery Excellence

Cognizant Technology Solutions
03.2013 - 03.2016
  • Managed multiple project teams and delivered quality software to customers while managing SLA.
  • Used various reports, analyzed and provided trend results to management and staff to monitor performance metrics and enhance performance by improving awareness.
  • Recorded defects and coordinated issue resolution with development team and functional leads.
  • Directed all phases of Banking and Finance projects, from requirements gathering to deployment..
  • Recommended process and systems improvements such as automation of manual testing and report generation
  • Conducted project Audits to check quality of software being delivered.
  • Collaborated with product managers and development team to identify and resolved issues, coordinated system requirements and created project timelines.
  • Evaluated relevant documentation and policies to provide written responses to complex case reviews as requested by management.

Assistant Systems Engineer

Tata Consultancy Services
10.2010 - 03.2013
  • Installed, configured and tested software applications for compatibility and interactions with 3rd party software and hardware.
  • Executed and evaluated manual Test cases, black box testing, white box testing and reported test results.
  • Ensured that validated deliverables meet functional and design specifications.
  • Created defects found in application and escalate to appropriate developer.
  • Performed functional, non-functional and regression testing.
  • Created, documented and maintained technical/functional manuals to reduce training time for new team members.
  • Performed Root Cause Analysis for issues generated.

Education

Post Graduation Diploma - Mobile Solutions Development

Conestoga College
Kitchener
2017

Masters of Computer Application - Computer Science

Osmania University
Hyderabad, Telangana, India
2015

Bachelor of Computer Application -

Maharaja Sayajiroa University
Vadodara, Gujarat, India
2010

Skills

  • Advanced problem solving skills and attention to details
  • Monitoring tools: Cloud Foundry, Dynatrace,
  • API Testing tools: Postman, Swagger, Jmeter, Rest API
  • Operating System: Windows, MacOS, Linux(Ubuntu, Fedora)
  • Development technologies: Agile, Scrum, Waterfall
  • Management Tools: JIRA, Confluence, Miro, Azure Devops, MS office, TFS, SNOW
  • Agile Methodology
  • Planning and implementation
  • Resource scheduling
  • Stakeholder updates
  • Project Documentation
  • Workflow Analysis
  • DevOps principles
  • Software projects
  • Risk management
  • Written and oral communication
  • Documentation Management
  • Waterfall methodology
  • Risk mitigation planning
  • Problem-Solving

Certification

ITIL V3 Certified

Google certified Android developer

Working towards PMP certification

Timeline

Software Project Manager

Brock Solutions
08.2022 - Current

Senior Customer Operations Project Manager

OpenText
01.2021 - 08.2022

Senior Quality Assurance Analyst

OpenText
08.2018 - 01.2021

Test Automation Developer

Green Brick Labs
04.2018 - 08.2018

Software Developer Test (Contract)

Myplanet
02.2018 - 04.2018

Technical Lead - Delivery Excellence

Cognizant Technology Solutions
03.2013 - 03.2016

Assistant Systems Engineer

Tata Consultancy Services
10.2010 - 03.2013

Post Graduation Diploma - Mobile Solutions Development

Conestoga College

Masters of Computer Application - Computer Science

Osmania University

Bachelor of Computer Application -

Maharaja Sayajiroa University

Additional Information

  • Have been awarded Employee of the month award multiple times
  • Awarded as the best fresher within 2 months of joining the industry
  • Won 1st prize in group programming

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

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