PREET THUMMAR
Winnipeg,Canada
Summary
Motivated Bachelor of Commerce student specializing in Accounting and Finance, with practical experience in key financial tasks such as preparing receipts, tracking customer payments, and reconciling accounts. Well versed in Microsoft Excel, Word, and PowerPoint for financial reporting, data analysis, and presentations. Adept at managing multiple responsibilities with strong attention to detail and time management. Currently a part-time customer service manager at Walmart, demonstrated leadership, problem-solving, and communication skills in a fast-paced environment. Seeking a co-op program to apply knowledge and experience in accounting and finance, contributing to organizational success while gaining valuable industry experience.
Overview
2
2
years of professional experience
Work History
Customer Service Manager
Walmart Canada
03.2024 - Current
- Managed a team of cashiers and SCO attendants, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints by proactively addressing issues and implementing effective solutions.
- Ability to accurately handle cash transactions, handle returns, and rectify any wrong transactions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Use of excel and other data entry systems to create timesheets and manage uncertainty.
Warehouse Associate
IG Field
09.2023 - 12.2023
- Restocking- ensuring all items are stocked in their location
- Preparing & delivering supplies to concession stand
- Collaborate with team member to ensure smooth workflow during peak hours
- Adhere to safety regulations and procedures and maintained through regular inspections & training.
- Performed inventory control, such as counting, and stocking merchandise.
Sales Associate & Cashier
Vardhman superstore
06.2022 - 02.2023
- Communication and interpersonal skills along with customer-focused mindset
- Managed customer service to ensure smooth daily operations and expectational experience
- Time management and multitasking skills and restocking several supplies
- Operated cash register and credit card machine to process customer's payment
- Customer service, including handling questions and concerns.
Education
Bachelor of Commerce(hons) - Finance & Accounting
University of Manitoba
Winnipeg, MB09.2027
Skills
- Communication skills and teamwork
- Efficient in Microsoft Excel for data with presentation excellence
- Proficiency with using SAP software for making records and analyzing customer trends
- Cash handling with POS system proficiency
- Meticulous attention to detail
- Conflict resolution techniques
Accomplishments
-Shining Star Award
Walmart
-Donation Champion
Red Cross Canada
Timeline
Customer Service Manager
Walmart Canada
03.2024 - Current
Warehouse Associate
IG Field
09.2023 - 12.2023
Sales Associate & Cashier
Vardhman superstore
06.2022 - 02.2023
Bachelor of Commerce(hons) - Finance & Accounting
University of Manitoba
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