GAGANPREET KAUR MANGAT
Edmonton,Alberta
Summary
Results-driven Store Manager with a proven track record of leading teams, managing operations, and delivering exceptional customer service in fast-paced food service environments. Over 5 years of experience in supervisory and assistant management roles at A&W and McDonald's, honing skills in inventory control, scheduling, training, and optimizing workflows to ensure top-notch service and maximize productivity. Dedicated to upholding health and safety compliance while driving team success and ensuring customer satisfaction.
Overview
9
9
years of professional experience
Work History
Supervisor
A&W
02.2025 - Current
- Oversaw more than 15 staff members, ensuring consistent service excellence.
- - Managed inventory, scheduling, and staff training, boosting operational efficiency
- - Implemented quality control standards, maintaining compliance with health and safety regulations
- - Optimized workflow processes, increasing team productivity and reducing waste
Production Planner
Miller Knoll
06.2022 - 08.2024
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Coordinated material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Planned and established production schedules and optimized control levels for diversified manufacturing operations.
Assistant Store Manager
A&W
12.2018 - 07.2021
- - Oversaw daily operations, achieving consistent sales growth and customer satisfaction
- - Supervised and trained employees, ensuring adherence to company policies and safety procedures
- - Managed budgeting and inventory control, reducing costs and optimizing stock levels
Guest Leader
McDonald's
09.2016 - 12.2018
- - Supervised front-of-house operations, ensuring seamless coordination with kitchen staff
- - Enhanced customer experience by reducing wait times and improving service quality
- - Trained and mentored new team members to uphold company standards
Education
Business Administration -
Lambton College
North York01.2018
Master's - Commerce
Punjab University
01.2015
Bachelor of Commerce - undefined
Punjab University
01.2013
Skills
- - Team Leadership & Training
- - Operations Management
- - Process Improvement & Optimization
- - Customer Service & Conflict Resolution
- - Inventory Management & Scheduling
- - Cost Control & Budgeting
- - Quality Control & Health Compliance
- - Sales Growth & Performance Metrics
- Training and mentoring
- Customer service
- Staff management
- Goal oriented
Languages
English
Full Professional
Timeline
Supervisor
A&W
02.2025 - Current
Production Planner
Miller Knoll
06.2022 - 08.2024
Assistant Store Manager
A&W
12.2018 - 07.2021
Guest Leader
McDonald's
09.2016 - 12.2018
Master's - Commerce
Punjab University
Bachelor of Commerce - undefined
Punjab University
Business Administration -
Lambton College
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