Preet Kaur
Dartmouth,NS
Summary
Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings and reviewing CCTV footage for signs of suspicious activity. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Security Supervisor
APPS
Dartmouth, Nova Scotia
05.2023 - Current
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
- Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
- Used computers and software to generate concise reporting.
- Prepare and submit daily activities and incident reports such as theft, Trespass, and property damage
- Safely enforced rules and regulations through verbal communication and physically removing violators if needed
- Prepared security reports to document and log theft, accidents and safety violations.
- Identified and reported security threats, reducing unsafe conditions or hazards.
Client Care Co-Ordinator
FirstLight Homecare
11.2021 - 03.2023
- Staff members work shifts by pairing the most fitting careers with each client.
- Effectively managed employee files alongside other responsibilities in human resources.
- Contributed to efficient payroll administration by meticulously inspecting and approving timesheets, while actively monitoring sick leave applications submitted by front-line staff.
- Completed required paperwork and followed up on missing information.
- Used company database to track client interactions, applications and service problems.
- Connected clients to relevant service plans by analyzing needs in comparison to available programs.
Office Administrator
Canadian Systems Inc.
05.2021 - 07.2021
- Maintained client’s files and responding to incoming calls and emails
- Assisting the clients about processing their applications
- Did other duties like printing, faxing, scanning etc
- Scheduled appointments for clients and test candidates like Prometric, Kryterion etc
- Managed office and clients on exam days
- Trained new employees regarding examination process.
Warehouse Supervisor
TJX MAX
Mississauga, Ontario
09.2020 - 04.2021
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Established and maintained good relations with customers, vendors and transport companies.
- Monitored processing equipment and machinery for proper start-up, operation and shut down.
- Trained staff on material handling processes to reduce shipping times.
- Developed weekly schedules for warehouse employees.
- Generated warehouse shipping documents, packing lists and invoices.
Customer Service Representative
Walmart
08.2019 - 08.2020
- Maximize long-term value for shareholders by serving our stakeholders: Delivered value to our customers
- Created economic opportunity for associates and suppliers
- Strengthened local communities and enhancing the environmental and social sustainability of our business and product supply chains.
Crew Team Member
Taco Bell And KFC
Greater Sudbury, Ontario
05.2019 - 08.2019
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Followed orders of senior leadership with exacting accuracy in moment and without question.
- Greeted customers and cultivated positive experiences in line with company standards.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Presented orders to guests within anticipated service times.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
Education
Business Administration Diploma -
CAMBRIAN COLLEGE OF APPLIED ARTS AND TECHNOLOGY
SUDBURY, ONHigh School -
Satguru Partap Singh International School
Skills
- Attention to Details
- Office and Time Management
- Verbal Communication
- Written Communication
- Listening
- Visualization
- Faxing
- Invoicing
- Microsoft
- Goal Setting
- Troubleshooting
- Decision Making
- Training
- Teamwork
- Customer Service
- Multitasking
- Security team leadership
- CCTV experience
- Surveillance
- Retail theft investigations
- Metal Handcuffing
Hobbies and Interests
- Singing
- Dancing
- Interacting with new People
Personal Information
Title: LOSS PREVENTION OFFICER/ SECURITY GUARD
Languages
English
Full Professional
Punjabi
Native/ Bilingual
hindi
Native/ Bilingual
Timeline
Security Supervisor
APPS
05.2023 - Current
Client Care Co-Ordinator
FirstLight Homecare
11.2021 - 03.2023
Office Administrator
Canadian Systems Inc.
05.2021 - 07.2021
Warehouse Supervisor
TJX MAX
09.2020 - 04.2021
Customer Service Representative
Walmart
08.2019 - 08.2020
Crew Team Member
Taco Bell And KFC
05.2019 - 08.2019
Business Administration Diploma -
CAMBRIAN COLLEGE OF APPLIED ARTS AND TECHNOLOGY
High School -
Satguru Partap Singh International School
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