Dynamic Aesthetic Clinic Manager with proven expertise in administrative operations, staff training, and client satisfaction. Successfully enhanced operational efficiency through strategic policy implementation and customized treatment planning. Skilled in building strong vendor partnerships and maintaining strict HIPAA compliance, contributing to clinic growth and a reputation for excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Aesthetic Clinic Manager
Derma Den Med Spa and Laser Clinic
04.2022 - Current
Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
Recorded product sales into spa's weekly income report.
Trained and mentored staff members to achieve optimal performance levels and maintain high standards of service.
Ensured strict adherence to sanitation protocols, protecting both guests'' health as well as the reputation of the spa business.
Implemented policies and procedures that optimized operational efficiency within the spa facility.
Developed strong relationships with vendors to secure best pricing on products and supplies.
Managed inventory control, reducing waste and lowering product costs.
Maximized efficiency through time management and staff supervision to boost productivity.
Utilized promotions, print and digital marketing to attract new clients.
Streamlined appointment scheduling for improved efficiency and increased bookings.
Created customized treatment plans for clients based on their individual needs and preferences.
Medical Aesthetician/Laser Technician
All Natural Zen - Krystal Beauty
06.2019 - 03.2022
Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
Participated in continuing education courses to maintain licensure requirements and stay current on advancements within the aesthetic industry.
Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
Ensured a comfortable and relaxing environment for clients through proper room setup, cleanliness, and adherence to safety protocols.
Streamlined appointment scheduling process, resulting in reduced wait times and increased overall efficiency of clinic operations.
Conducted thorough skin assessments to determine appropriate treatment options tailored to individual needs.
Fostered friendly, warm, and exceptional customer experience.
Analyzed skin condition and made appropriate product recommendations.