Retail Sales Associate
- Greeting customers politely and assisting them with their needs
- Keeping the store clean and organized, including sweeping, mopping, dusting, and cleaning display cases and shelves.
- Assisting with opening and closing procedures, such as setting up displays, turning on/off lights and equipment, and ensuring security measures are in place.
- Staying informed about the features and benefits of products sold in the store to effectively assist customers and make recommendations.
- Informing customers about ongoing promotions, discounts, and special offers to drive sales and enhance customer satisfaction.
- Upselling in-store promotions to customers
- Listening to and resolving customer complaints, suggestions, and inquiries
- Handling cash and card transactions accurately
- Balancing the cash drawer at the end of each shift
- Being flexible and adaptable to changes in store policies, procedures, or promotions, and effectively communicating these changes to customers and team members.