PRECIOUS K. THOMAS
Sacramento
Summary
Diligent Leader with proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property and/ or Housing management.
Overview
6
6
years of professional experience
Work History
Overnight Front End Facility Manager
Paradise Youth Services
03.2025 - 12.2025
- Coordinated schedules and team workflows to maintain adequate coverage for residents' needs while adhering to budget targets.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Mentored and coached staff, enhancing performance and fostering better interactions with residents.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Residential Manager
Marathon Staffing Group
11.2023 - 10.2025
- Oversaw daily operations of residential properties, ensuring compliance with housing regulations.
- Developed and implemented tenant engagement programs to enhance community involvement.
- Streamlined maintenance request processes, improving response times and tenant satisfaction.
- Coordinated training for staff on effective property management practices and resident relations.
- Data entry, complete annual reports, 400 unit processing waitlist applications/renting apartments, tour units, intake process, transferring calls, answering multi-call telephone
- Greet New/Old tenants on property, Daily customer service.
- Email correspondence/fax operations,scan updated documents into system
- Lease violations, legal process for eviction, court appearances, create supply orders, unit inspections
- Tag unauthorized vehicles, property rounds, vacancy reports bank deposits.
Assistant Property Manager
John Stewart Company
09.2021 - 10.2023
- Coordinated tenant communications and resolved inquiries to enhance resident satisfaction.
- Assisted in lease administration and compliance, ensuring adherence to company policies.
- Managed maintenance requests by liaising with vendors for timely resolution of issues.
- Implemented property marketing strategies to attract prospective tenants and increase occupancy rates.
- Customer care/service, Greet and welcome all tenants onsite, offsite meetings, traveling.
Overnight Residential Counselor/Advisor
Sacramento Job Corps
02.2020 - 06.2022
- Ensure student safety, promote appropriate behaviors and daily living skills, and address conflicts proactively.
- Guide students in developing positive group living skills and work ethics while ensuring compliance with program rules.
- Document information on dorms and students, monitor and address inquiries within the dormitory.
- Maintain dorm schedules, group sessions, files have been updated and secured.
Education
High School Diploma -
Luther Burbank High School
Sacramento, CALicensed Phlebotomist -
Phlebotomy Training Specialists
Sacramento, CASkills
- Facility management
- Facility Oversight
- Effective Communication
- Customer Service
- Attention to Detail
- Detail-oriented
- Problem solving
- Data collection
- Office Suite
- Reliable and Efficient
- Punctual
Timeline
Overnight Front End Facility Manager
Paradise Youth Services
03.2025 - 12.2025
Residential Manager
Marathon Staffing Group
11.2023 - 10.2025
Assistant Property Manager
John Stewart Company
09.2021 - 10.2023
Overnight Residential Counselor/Advisor
Sacramento Job Corps
02.2020 - 06.2022
High School Diploma -
Luther Burbank High School
Licensed Phlebotomist -
Phlebotomy Training Specialists