Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Work Availability
Timeline
Generic
Precious Nnabuife

Precious Nnabuife

STUDENT
Lethbridge, Alberta,Canada

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Recently, completed a Google Data Analytics Professional Certificate. Good understanding and proficiency of platforms for effective analysis, including pivot tables, SQL, Google Sheets, Excel sheets, Tableau, and R.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Event Planning Volunteer

Rubels And Angels Food Court
Lagos, Lagos
01.2023 - 04.2023
  • Coordinated numerous restaurant events that were successful, including birthday parties, marriage proposals, buffet servings, and family hangouts.
  • Collaborated seamlessly with restaurant staff, chefs, and external vendors to ensure events ran smoothly and met or exceeded customer expectations.
  • Implemented protocols and procedures to effectively manage planning process.
  • Enhanced customer involvement with creative event ideas, increasing customer retention rates by 15%.

Customer Service Representative/Sales Representative

Rubel’s And Angels Food Court
Lagos, Nigeria
02.2020 - 07.2021
  • Maintained customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns
  • Provided primary customer support to internal and external customers
  • Responded to customer requests for products, services, and company information
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Collected and analyzed customer information to prepare product or service reports
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints
  • Promoted available products and services to customers during service, account management and order calls, increasing sales by 10%
  • Maintained up-to-date knowledge of product and service changes
  • Collaborated with staff members to enhance customers experiences and exceed team goals through effective client satisfaction rates.
  • Managed over 30 customer calls per day.

Education

High School Diploma -

Lagos State Model College Igbonla, Epe
Lagos, Nigeria
09.2013 - 07.2019

Skills

Problem-solving

undefined

Additional Information

  • SSCE: , Sciences Lagos State Senior Model College, Igbonla - Epe Lagos Awarded Best graduating student year 2019

Certification

Google Data Analytics Certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Event Planning Volunteer

Rubels And Angels Food Court
01.2023 - 04.2023

Google Data Analytics Certificate

10-2022

Customer Service Representative/Sales Representative

Rubel’s And Angels Food Court
02.2020 - 07.2021

High School Diploma -

Lagos State Model College Igbonla, Epe
09.2013 - 07.2019

Similar Profiles

CREATE PROFILE
Precious NnabuifeSTUDENT