PRECIOUS NNABUIFE
Lethbridge,Canada
Summary
Result-oriented and highly skilled customer service professional with a proven track record of delivering exceptional client satisfaction. Recognized for excellent interpersonal communication, problem-solving abilities, and customer service skills. Eager to contribute my multifaceted skill set to your organization, combining a passion for service excellence with a commitment to organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
RUBELS AND ANGELS FOOD COURT
11.2020 - 05.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Responded to customer requests for products, services, and company information
- Answered customer telephone calls promptly to avoid on-hold wait times
- Collected and analyzed customer information to prepare product or service reports.
Education
Bachelor of Science - Kinesiology
University of Lethbridge
Lethbridge, AB04.2027
Vocational - Data Analytics
Google Data Analytics
Online10.2022
High School Diploma -
Lagos State Model College Igbonla, Epe - Lagos, Nigeria
Lagos, Nigeria07.2019
Skills
- Problem-solving
- Conflict management
- Attention to detail
- Time management
- Computer proficiency
- Good team spirit
- Customer Relationship Management (CRM)
- Sales Expertise
Certification
- Google Data Analytics Certificate, 10/2022
- First Aid and CPR certification, 09/2023
- WHMIS Certificate, 09/2023
Relevant Experience
Customer Service Representative, 11/2020, 05/2023, RUBELS AND ANGELS FOOD COURT, Lagos, Lagos
Languages
English
Full Professional
Timeline
Customer Service Representative
RUBELS AND ANGELS FOOD COURT
11.2020 - 05.2023
Bachelor of Science - Kinesiology
University of Lethbridge
Vocational - Data Analytics
Google Data Analytics
High School Diploma -
Lagos State Model College Igbonla, Epe - Lagos, Nigeria
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