An ambitious and highly motivated individual seeking a position where I can enhance my skills, expand my knowledge, and realizing my potential that help me grow and expand my career while I contribute to the growth of the company
Overview
10
10
years of professional experience
Work History
Admin Assistant
Team Global Facilities Solutions, Inc.
01.2019 - 03.2024
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Generated daily, weekly and monthly reports for billing department.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Scheduled office meetings and client appointments for staff teams.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Received, sorted, and distributed incoming mail.
Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
Produced and mailed invoices, payment reminders, and financial notices.
Expedited payment collection process through timely follow-ups on outstanding invoices with clients.
Supported month-end closing activities by reconciling accounts and preparing financial reports as needed.
Reduced late payments by consistently following up on overdue accounts with clients.
Handled account payments and provided information regarding outstanding balances.
Provided support to colleagues facing challenging situations with difficult clients, offering advice on how to navigate conversations effectively.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Admin Assistant
Worksavers Personnel Svcs,. Inc under APMC
05.2017 - 12.2018
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Business Analyst
Dun& Bradstreet Philippines Inc.
11.2015 - 12.2016
Analyzing Financial status of company through trends and ratios.
Validating all submitted documents to be used in report (Thru SEC, DTI, BIR, etc.), Conducting credit investigation via phone.
Conducting performance/background investigation via phone or email, Searching Court cases, Validating Bank loans (if any)
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Marketing Clerk
Pepsi Cola Company
02.2015 - 10.2015
Monitor all Marketing Equipment Inventories.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Assisted in creation of annual marketing plans that aligned with overall business objectives.
Supported sales team through creation of engaging product presentations and promotional materials.
Managed vendor relationships, ensuring timely delivery of quality promotional materials.
Input data into spreadsheets and databases.
Assisted with event planning for trade shows, facilitating increased networking opportunities.
Assistant Admin Reliever
Pepsi Cola Company
11.2014 - 01.2015
To record and report management, Office and Management duties, Administrative Functions, Annual Operating Plan Monitoring.
Monitor Attendance and Punctuality of Management
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with strong work ethic.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
On–the- Job-Trainee
United Coconut Planters Bank
02.2014 - 05.2014
Organizing per account number and clearing of checks.
Filing of withdrawal and deposit slip, counting and sorting of paper bills.
Encoding of BIR Reconciliation, Sorting of Savings bank per account number.
Learned new materials, processes, and programs quickly.
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Collaborated with employees from various backgrounds.
Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Education
Bachelor of Science - Financial Management
Saint Louis University
Baguio City, Philippines
01.2015
High School Diploma -
Northern Luzon Adventist College
Sison, Pangasinan, Philippines
01.2010
Elementary -
Northern Luzon Adventist College
Sison, Pangasinan
01.2006
Skills
Basic computer skills, including proficiency with Microsoft Office
Deals effectively with variety of people
Ability to learn new skills quickly and accurately
Ability to work effectively in team setting
Accustomed to adapting to fast-placed, changing environment
Excellent time management
Excellent written and verbal communication skills
Highly Organized and Efficient
Interested in socializing and building good relationships
Accomplishments
Bookkeeping NCIII- holder
Dean’s Lister- S.Y 2012-2013(First Semester)
Dean’s Lister- S.Y 2006-2010 (High School)
Dean’s Lister- S.Y 2000-2006 (Elementary)
Affiliations
Junior Financial Executives of the Philippines (Jr. Finex)- SLU Chapter
Junior Philippine Institute of Accountants Region 1 and CAR Council- SLU Chapter
Society of Integrated Commercians for Academic Progress- SLU Chapter
Green Core Society- SLU Chapter
Rated Production Guild- SLU Chapter
Management Dynamics Club- SLU Chapter
Personal Information
Date of birth: April 7, 1994
CHARACTER REFERENCE
Ms. Veronica G. Torres, veronicamgtorres@gmail.com
Mr. Kim Myco Comia, comia.kim@ayalaproperty.com.ph
Mrs. Monica Bonifacio, mmdesena14@gmail.com
SEMINARS ATTENDED
Seminar of Family Code of the Philippines, 03/02/14, Saint Louis University, Maryheights
Seminar on “Personality Development”, 02/16/14, Saint Louis University, Maryheights
Seminar on “A FLIGHT TO THE WORLD OF FINANCE”, 02/16/14, Saint Louis University, Maryheights
Seminar of Financial Wellness, 09/29/13, Saint Louis University, Maryheights
Seminar on Behavioral Finance, 09/29/13, Saint Louis University, Maryheights
Knowing Your Legal Rights Lecture Series 4: Estafa and Batas Pambansa 22, 11/24/13, Saint Louis University, Maryheights
BOOKKEEPING –NCIII REVIEW, 03/20/13, Saint Louis University, Maryheights
Future in Finance: The Successful Aftermath, 02/17/13, Saint Louis University, Maryheights
Knowing Your Legal Right Lecture Series III: CONSUMER RIGHTS, 07/20/13, Saint Louis University, Maryheights
Language of Personal Finance: Investing Your Money Wisely and Current Trends, 11/25/12, Diamond Hall, Hotel Supreme, Bagui City
Understanding the Comprehensive Agrarian Reform Program Extension with Reforms from a Coordinative and Cooperative Perspective, 03/04/12, Saint Louis University, Maryheights
TatakEntrepinoy: NegosyongPanalo!, 03/06/11, Saint Louis University
Insurance, Savings, and Investments, 01/30/11, Saint Louis University, Maryheights
Tik- Tak! Orasna!Mag- level- up kana! Motivating and Committing Oneself to Excellence, 10/03/10, Saint Louis University
Basic Bible Seminar, 07/30/10 - 08/18/10, Saint Louis University, Maryheights
Custom
I hereby certify that the above information is true and correct to the best of my knowledge and ability.
Finance Assistant at Team Global Facility Solutions - Ayala Property Management CorporationFinance Assistant at Team Global Facility Solutions - Ayala Property Management Corporation
Head of Sales - IT Business Division at Team Global Facility Solutions, Inc.Head of Sales - IT Business Division at Team Global Facility Solutions, Inc.