PRECIOUS A. ABBEY
Calgary
Summary
Highly motivated professional with experience in insurance claims handling, customer service, procurement, finance, and operational support. Proven ability to assess claims accurately, resolve issues efficiently, ensure compliance, and deliver exceptional service in fast-paced environments.
Professional with solid experience in claims advisory. Skilled in risk assessment, claim investigation, and negotiation. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in changing environments. Expertise in conflict resolution and communication ensures effective claim handling and client satisfaction.
Overview
8
8
years of professional experience
Work History
Claims Advisor
TD Insurance – Claims Department
03.2025 - Current
- Review policy coverage and determine claim eligibility in line with regulatory standards.
- Assist in training new staff on claims procedures and system usage for optimal performance.
- Maintained accurate records within claims management systems, ensuring data integrity and accessibility.
- Communicate with clients, third parties, and internal teams to resolve claims efficiently.
- Maintain accurate and detailed claim documentation for audit and quality assurance.
- Evaluate and process insurance claims, ensuring compliance with company policies and regulatory standards.
Grocery Clerk / Inventory Receiver
John and Irish’s No Frills
06.2023 - 02.2025
- Managed inventory operations to ensure accurate stock levels.
- Inspected shipments and resolved discrepancies.
- Delivered consistent customer service in a high-volume retail environment.
- Assisted customers with product inquiries and ensured a positive shopping experience.
- Stocked shelves efficiently, maintaining organized displays and optimal inventory levels.
Supply and Claims Coordinator
Performed Integrated Services Nigeria Limited
02.2022 - 05.2023
- Facilitated claims related to equipment supply and service delivery.
- Verified vendor claims and resolved disputes.
- Analyzed claims data and prepared management reports.
- Coordinated claims processing workflow to enhance operational efficiency.
- Developed and maintained comprehensive documentation for claims management systems.
Procurement and Accounts Manager
MIFAK Nigeria Ltd.
10.2020 - 01.2022
- Led procurement processes and vendor negotiations.
- Managed credit facilities and financial records.
- Prepared financial and compliance reports for management.
- Developed and implemented streamlined processes for account reconciliation.
- Managed client accounts, ensuring timely invoicing and payment processing.
Assistant Accountant – Procurement
Wesham Oil and Gas
06.2018 - 09.2020
- Reviewed supplier contracts and procurement documentation.
- Reconciled financial discrepancies.
- Analyzed purchasing trends to improve cost efficiency.
- Managed accounts payable and receivable processes, ensuring timely payments and accurate record-keeping.
- Reconciled bank statements with company records, maintaining financial accuracy and integrity.
Education
Business Administration Diploma - Management
Southern Alberta Institute of Technology (SAIT)
Calgary, ABBachelor of Science - Finance and Banking
University of Port Harcourt
NigeriaSkills
- Insurance claims analysis and resolution
- Customer service and stakeholder communication
- Policy interpretation and compliance
- Documentation and report writing
- Risk assessment and decision-making
- Procurement and vendor management
- Financial reporting and reconciliation
- Microsoft Office Suite
- Claims analysis
- Policy interpretation
- Claims investigation
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Critical thinking
- Organizational skills
Timeline
Claims Advisor
TD Insurance – Claims Department
03.2025 - Current
Grocery Clerk / Inventory Receiver
John and Irish’s No Frills
06.2023 - 02.2025
Supply and Claims Coordinator
Performed Integrated Services Nigeria Limited
02.2022 - 05.2023
Procurement and Accounts Manager
MIFAK Nigeria Ltd.
10.2020 - 01.2022
Assistant Accountant – Procurement
Wesham Oil and Gas
06.2018 - 09.2020
Bachelor of Science - Finance and Banking
University of Port Harcourt
Business Administration Diploma - Management
Southern Alberta Institute of Technology (SAIT)