Praxicedes Chiveli
Summary
Self-motivated Administrator who brings proven leadership, organizational and customer relations skills. Independently solves problems with creative solutions and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
9
9
years of professional experience
Work History
Senior Administrative Coordinator
UPS
03.2023 - 02.2024
- To organize and expedite the flow of work through the professional's office,managed routine correspondence, initiating follow-up procedures, and utilizing Salesforce to streamline the process.
- Liaise between the Professional's various internal and external individuals, groups, and clients at all levels
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Manage the bring-forward or diary system/database to ensure important dates/deadlines are met
- Optimized workflow efficiency within the department by continuously evaluating current procedures for potential improvements or adjustments.
- Served as a reliable point of contact between cross-functional teams streamlining communications to allow for swift resolutions on pressing matters.
Billing Coordinator
Seamont Transportation
10.2022 - 03.2023
- Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
- Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Masterminded a seamless and efficient filing system, harmonizing digital and physical formats for swift and effortless retrieval and access to files.
- Expertly oversaw accounts payable operations with precision and efficiency, ensuring seamless financial transactions and vendor management
- Researched and resolved billing discrepancies to enable accurate billing.
- Conducted thorough research and skillfully resolved billing discrepancies, ensuring precise and accurate billing processes.
Administrative Coordinator
BCA Research
05.2022 - 10.2022
- Responsible for creating and updating expense reports for strategists while utilizing SAP software.
- Improved office efficiency by implementing effective filing systems and organizing documents during the relocation to the new office within a period of 3 months.
- Enhanced team productivity by coordinating schedules, meetings, and travel arrangements for multiple staff members.
- Reduced operational costs with thorough budget management and expense tracking.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
Project Manager
Self-employed
05.2021 - 04.2022
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Met project deadlines without sacrificing build quality or workplace safety.
- Coordinated material procurement and required services for projects within budget requirements.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Volunteer Program Assistant
Mission Hall
12.2020 - 06.2021
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Promoted an inclusive workplace environment where diversity was valued, leading to more innovative ideas being shared among team members.
- Managed both digital and physical filing systems and retrieved documents as required.
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Compiled data from various sources to provide comprehensive reports for senior management decision making.
- Volunteered to help with special projects of varying degrees of complexity.
- Evaluated program performance metrics to identify areas needing improvement or potential opportunities for growth.
Business Manager
Massage Therapy
04.2018 - 12.2019
- Developed and fostered relationships with customers and trained the team to ensure maximum productivity and profit were achieved
- Implemented and managed the use of the Jobber app for scheduling appointments and organized the invoice, reports, and receipts
- Managed the budget to ensure the spa was well stocked and the bills were handled on time
- Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Resolved conflicts between staff members or customers swiftly and professionally, fostering a positive work environment for all parties involved.
- Monitored the facility with care to ensure the guidelines were followed.
Park Restoration Volunteer
Chantier Jeunesse
06.2017 - 09.2017
- Participate in fundraising events to support park restoration efforts, helping to raise over $10,000 for the parks upkeep
- Assist in leading volunteer teams and training new volunteers on park restoration techniques and safety procedures of Parc du Jardin des Sources
- Prioritized the removal of underbrush to mitigate the risk of forest fires, demonstrating a commitment to public safety
- Demonstrated a keen sense of environmental stewardship by replacing and stocking bird feeders and cleaning the park's water bodies
- Collaborate with a team of volunteers to restore and beautify local parks, including planting trees and flowers, removing litter, and painting structures
- Coordinate with local government officials and community organizations to advocate for park restoration initiatives and raise awareness about the importance of preserving green spaces in urban areas.
Cashier and Personal Assistant
Global Volunteers Development Association
01.2016 - 06.2017
- Collaborated closely with the team to identify customer needs and determine the most effective features to implement based on return on investment
- Managed accounts receivable and payable for the organization while showcasing a high level of attention to detail and financial responsibility
- Participated in project discussions and presented reports, offering recommendations for improvements and innovation
- Streamlined client communication and scheduling, providing exceptional customer service and maintaining positive relationships.
- Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
- Reduced errors in data entry by implementing a data management system that double-checking and cross-referencing information.
Student Volunteer
UNESCO YOUTH Forum
01.2015 - 06.2017
- Fostered connections with diverse organizations through networking and exchange programs
- Advocated for youth empowerment through leadership training programs and forums designed to amplify youth voices
- Showcased commitment to the organization''s mission through consistent attendance at meetings, involvement in decision-making processes, and willingness to take on additional responsibilities as needed.
- Championed wildlife conservation efforts as part of the UNESCO World Heritage Program in Maasai Mara
- Contributed to community beautification by cleaning up parks and national reserves, while promoting tourism.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
Education
Bachelor of Science in Psychology - Psychology
St. Mary's University
Halifax, NS09.2021
Associate of Science - Project Management
The Academy of Learning College
Ottawa, ON07.2018
Diploma in Massage Therapy - Massage Therapy
Kitengela Vocational Academy
02.2017
Skills
- Administrative Management
- Appointment Scheduling
- Bookkeeping Accounts Payable
- Business Correspondence
- Customer Database Systems
- Data Entry & Processing
- Document & Records Management
- Emotional Intelligence & Problem Solving
- Employee Development
- Event & Travel Coordination
- Meeting Planning & Time Management
- Payroll Administration
- Processing Expense Reports
- Proficient in SAP, SALESFORCE, MICROSOFT OFFICE, ADOBE, GOOGLE SUITES, etc
- Team Collaboration & Relationship Building
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Senior Administrative Coordinator
UPS
03.2023 - 02.2024
Billing Coordinator
Seamont Transportation
10.2022 - 03.2023
Administrative Coordinator
BCA Research
05.2022 - 10.2022
Project Manager
Self-employed
05.2021 - 04.2022
Volunteer Program Assistant
Mission Hall
12.2020 - 06.2021
Business Manager
Massage Therapy
04.2018 - 12.2019
Park Restoration Volunteer
Chantier Jeunesse
06.2017 - 09.2017
Cashier and Personal Assistant
Global Volunteers Development Association
01.2016 - 06.2017
Student Volunteer
UNESCO YOUTH Forum
01.2015 - 06.2017
Bachelor of Science in Psychology - Psychology
St. Mary's University
Associate of Science - Project Management
The Academy of Learning College
Diploma in Massage Therapy - Massage Therapy
Kitengela Vocational Academy
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