Praveen Varkey
Courtenay,BC
Summary
Compassionate and detail-oriented professional with extensive experience in both community work and housekeeping roles. Skilled in conducting assessments, developing care plans, and advocating for client needs while also maintaining cleanliness and orderliness in residential and commercial settings. Strong communicator and collaborator, dedicated to making a positive impact on individuals and families while ensuring a clean and comfortable environment for residents or guests.
Overview
8
8
years of professional experience
Work History
Housekeeping Supervisor
Old House Hotel & Spa
Courtenay, BC
06.2023 - Current
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Verified each completed room against standard plans to maintain consistency.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Housekeeper
Super 8 by wyndham
Courtenay, BC
04.2021 - 05.2023
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Returned rooms to occupant-ready status to satisfy future guests.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Price Checker
superstore
Courtenay, BC
02.2020 - 08.2020
- Delivered courteous, prompt service by quickly attending to customer needs and requests.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
Community Support Worker
Pain & palliative care
Wayanad, Kerala, India
05.2018 - 08.2019
- Coordinating with medical & social service experts to plan patient's care.
- Emotional & psychological support for patients & their families with serious illness.
- Administer medication as directed by the medical team
- Counseling patients for peace of mind, dignity & to know their needs.
Hospitality Executive
The Surya Luxury Airport Hotel
Ernakulam, Kerala, India
01.2016 - 05.2018
- Greeted guests and visitors upon arrival and determined how to be of assistance.
- Trained newly hired employees regarding company policies and procedures.
- Resolved guest problems and complaints to improve overall satisfaction.
- Answered telephone calls and emails from clients to address various questions and concerns.
Education
First Aid & CPR Certification -
North Island College
Courtenay, BC02-2024
diploma - Tourism and Hospitality Management
North Island College
Courtenay, BC04.2022
Diploma - Information Technology
NTTF NEC
Bengaluru, India01.2016
Certificate - Food Safety Level One
Canadian Institute of Food Saftey
Courtenay, BCCertificate - Serve It Right
North Island College
Courtenay, BCSkills
- Cash handling experience
- Sales and customer services
- Communication and teamwork
- Strong belief in providing a positive experience for customers
- Cleaning Practices
- Problem-Solving
- Decision-Making
- Policy Enforcement
- Budgeting and finance
- Social integration
- Life Skills Training
- First-aid and CPR
- Documentation Management
Languages
English
Full Professional
Malayalam
Native/ Bilingual
Hindi
Limited
References
Reference: Available upon request
Timeline
Housekeeping Supervisor
Old House Hotel & Spa
06.2023 - Current
Housekeeper
Super 8 by wyndham
04.2021 - 05.2023
Price Checker
superstore
02.2020 - 08.2020
Community Support Worker
Pain & palliative care
05.2018 - 08.2019
Hospitality Executive
The Surya Luxury Airport Hotel
01.2016 - 05.2018
First Aid & CPR Certification -
North Island College
diploma - Tourism and Hospitality Management
North Island College
Diploma - Information Technology
NTTF NEC
Certificate - Food Safety Level One
Canadian Institute of Food Saftey
Certificate - Serve It Right
North Island College
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