Praveen Kirishnamurthi
Prince Albert,Canada
Summary
A versatile and innovative management expert with over 9 years of experience specializing in business development and optimizing operational processes and systems. Excels at balancing the broader strategic perspective with meticulous attention to detail. Proven ability to cultivate positive relationships with customers and various stakeholders. Robust skills in gathering requirements, defining project scopes, and managing inventory coordination. Track record of optimizing processes and driving efficiency as an operations professional. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Known for enhancing operational performance in a dependable and results-driven manner.
Overview
10
10
years of professional experience
Work History
DISPATCHER
Checker and Family Taxi
09.2022 - Current
- I achieved a twofold increase in business by actively contacting key customers such as Non-Insured Health Benefits and Athabasca Health Authority through both mail and phone calls
- Supervised driver dispatching, route planning and vehicle tracking for over 60 drivers
- Examined routes, assessed daily traffic patterns, and considered weather conditions to make necessary adjustments, ensuring compliance with daily requirements and meeting service demands
- Kept detailed and updated records of calls in physical and electronic databases
OPERATIONS MANAGER
Sun Data Tech
08.2019 - 08.2022
- Supervised a workforce of 50 employees spanning three departments, leading to a revenue boost of approximately 30% and earning recognition through a salary increase
- Proficiently utilized Microsoft Office tools, including Excel and PowerPoint, and Google Sheets and Forms to actively create dashboards, surveys, and reports
- Introduced a matrix management environment with oversight over division-level managers, encompassing operations, sales, finance, human resources, safety, and compliance, departing from the traditional vertical organizational structure
- Conducted sales consultations and provided comprehensive education to more than 50 clients about our product and service offerings, including detailed specifications and customized action plans to achieve impactful results
- Elevated productivity KPIs through leadership in training sessions focused on procedures and safety practices
- These sessions utilized dashboards and data analysis to assess resource utilization levels effectively
BUSINESS DEVELOPMENT MANAGER
Incanus Technologies Pvt Ltd
10.2018 - 08.2019
- Established operational procedures and expanded the platform's reach from 10K Users to over 500K in a span of 10 months by enhancing organic exposure through advertising campaigns
- Collaborated with more than 100 prominent content creators, managing financial negotiations and script discussions to orchestrate advertising campaigns on their channels
- Brought in on-site personnel to accelerate the development of the app platform (Bolo) and stimulate demand for live sessions
- Orchestrated strategic coordination and innovation efforts to achieve marketing objectives and enhance long-term profitability
OPERATIONS EXECUTIVE
ADVANCETEC
12.2014 - 10.2018
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
Education
Business Management Post Graduate Certificate - Human Resource Management, Accounting for Managers
Saskatchewan Polytechnic
Prince Albert, SK04.2023
B.Com (Hons) - Marketing, Business Communication, Accounts
SRCC
Delhi, Delhi06.2014
Accountancy - Commerce
Madras Christian College Hr Sec School
04.2011
Skills
- Operational Efficiency Oversight
- Conflict Resolution Expertise
- Performance monitoring
- Policies and procedures implementation
- Team leadership
- Problem-solving
- Documentation and control
Languages
English
Full Professional
Hindi
Full Professional
French
Elementary
Timeline
DISPATCHER
Checker and Family Taxi
09.2022 - Current
OPERATIONS MANAGER
Sun Data Tech
08.2019 - 08.2022
BUSINESS DEVELOPMENT MANAGER
Incanus Technologies Pvt Ltd
10.2018 - 08.2019
OPERATIONS EXECUTIVE
ADVANCETEC
12.2014 - 10.2018
B.Com (Hons) - Marketing, Business Communication, Accounts
SRCC
Accountancy - Commerce
Madras Christian College Hr Sec School
Business Management Post Graduate Certificate - Human Resource Management, Accounting for Managers
Saskatchewan Polytechnic
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