Summary
Overview
Work History
Education
Skills
Languages
Timeline
DeliveryDriver

Praveen Saraswathy

St. Catharines,ON

Summary

Dedicated and friendly professional experienced in safely navigating busy city streets. Seeking a position as a Delivery Agent or Letter Carrier at Canada Post to leverage customer service skills and commitment to efficient and reliable service. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service.

Overview

16
16
years of professional experience

Work History

Food Delivery Driver

SkipTheDishes
12.2018 - Current
  • Safely and efficiently delivered food orders to customers, ensuring compliance with traffic laws
  • Utilized GPS navigation for optimal delivery routes and provided exceptional customer service
  • Managed cash transactions, maintained the delivery vehicle, and upheld food safety standards.

Executive Sales Associate

Mister Mechanic Lift Truck Service
05.2018 - 09.2022
  • Built strong customer relationships and offered tailored solutions to meet business requirements
  • Successfully reached and exceeded sales targets and contributed to overall company success
  • Utilized digital platforms for customer engagement and communication.

Sales Associate

Glentel Inc
11.2017 - 05.2018
  • Generated sales of wireless devices, accessories, and services, consistently meeting targets
  • Provided superior customer service and personalized solutions
  • Maintained up-to-date product knowledge and contributed significantly to store's overall sales.

Supply & Demand Team Member

DSV Solutions
10.2016 - 11.2017
  • Managed product sorting and organization
  • Transferred products based on priority and maintained efficient operations.

Inside Sales Specialist

NetTech Solutions
11.2015 - 09.2016
  • Made outbound calls and achieved customer retention goals
  • Identified and cultivated new sales opportunities and maintained professional customer interactions.

Head of Operations

Spice Money, Wall Street Finance Ltd
06.2014 - 10.2015
  • Led sales calls, managed revenue streams, and significantly increased territory sales
  • Trained and managed sales staff for new branch locations.

Wholesale Manager & Branch Manager

Thomas Cook India, Ltd
01.2011 - 06.2014
  • Coordinated logistics, analyzed sales data, and cold-called prospective customers
  • Managed customer files, created sales reports, and actively participated in sales meetings.

Store Manager

Essar Telecom Retail
01.2008 - 12.2010
  • Exceeded sales goals by developing existing customer sales and providing exceptional customer service
  • Managed store operations and staff assignments.

Education

Bachelor's - Commerce

University of Kerala
India
05.2000

Skills

  • Customer Needs Assessments
  • Customer Accounts Management
  • Analytical Approach
  • Traffic Routing Planning
  • Time Management
  • Customer Service
  • Valid Driver's License
  • Delivery and Trip Logs
  • Effective Planning
  • Heavy Lifting
  • Excellent Communication
  • GPS Mapping

Languages

English
Full Professional

Timeline

Food Delivery Driver

SkipTheDishes
12.2018 - Current

Executive Sales Associate

Mister Mechanic Lift Truck Service
05.2018 - 09.2022

Sales Associate

Glentel Inc
11.2017 - 05.2018

Supply & Demand Team Member

DSV Solutions
10.2016 - 11.2017

Inside Sales Specialist

NetTech Solutions
11.2015 - 09.2016

Head of Operations

Spice Money, Wall Street Finance Ltd
06.2014 - 10.2015

Wholesale Manager & Branch Manager

Thomas Cook India, Ltd
01.2011 - 06.2014

Store Manager

Essar Telecom Retail
01.2008 - 12.2010

Bachelor's - Commerce

University of Kerala

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Praveen Saraswathy