Praveen Manivannan
London
Summary
Dynamic and results-driven professional with over 5 years of experience in sales, business development, and customer relationship management. Skilled in CRM tools, digital marketing, and data analytics to optimize lead generation and streamline operations. Proven expertise in account management, contract negotiation, and improving sales processes to achieve measurable outcomes. Proficient in Salesforce, Zoho CRM, and Power BI, combining technical and strategic insights to deliver sustained success.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Highbury Ford Sales Limited
07.2023 - Current
- Exceeded sales targets by 28%, consistently surpassing dealership goals through effective customer relationship management and product expertise
- Increased customer satisfaction by 33% through exceptional service and tailored vehicle recommendations
- Boosted customer engagement by 20% through rigorous follow-up and proactive outreach strategies, ensuring stronger client relationships
- Strengthened digital marketing efforts, leading to an 11% increase in online inquiries, by managing a branded Facebook page and creating engaging YouTube content
Technical Advisor
Best Buy
11.2021 - 12.2022
- Exceeded monthly sales goals by 30-40% through exceptional customer service and personalized product recommendations
- Expertise in various tech products boosted customer satisfaction and loyalty
- Collaborated with the team to seize sales opportunities, driving revenue growth
Team Lead
Edureka
01.2020 - 10.2021
- Led a 15+ member sales team to surpass monthly targets by 15%, generating $20,000 in extra revenue
- Initiated weekly product training and skill development programs leading to a 12% higher closing rate and improved team performance
- Developed and executed a business plan covering sales, revenue, and expense controls, resulting in a 10% increase in overall sales revenue
- Identified areas for process improvement, such as lead generation, qualification, and follow-up, leading to a 7% increase in conversion rates
- Negotiated contract renewals and pricing agreements of key accounts, resulting in increase in ARR
Account Executive
Edureka
05.2018 - 12.2019
- Surpassed sales targets by 150% in 2022 through effective product knowledge and customer strategies
- Launched a CRM strategy that boosted lead conversion rates by approx 11% in six months
- Led a campaign that reactivated 50+ dormant accounts, generating an extra $100K in revenue
- Participated in weekly training on tech trends, enhancing sales consultations and increasing conversion rate
- Created customer-focused webinars that reduced churn by 25% and improved satisfaction
Education
Post Graduate Diploma - Business Management
Lambton College
Sarnia, ON04.2023
Bachelor of Engineering - Mechanical Engineering
Anna University
Chennai, TN04.2017
Skills
- Sales and Business Development
- Customer Relationship Management
- Data Analysis and Reporting
- Objection handling
- Digital Marketing and Lead Generation
- Process Improvement
- Technical Product Knowledge
Co-Op Experience
Industrial Web Apps Inc. 01/2023 - 05/2023
Inside Sales Manager - Sarnia, ON
Tools
Salesforce • Zoho CRM • LinkedIn • Sales Navigator • Microsoft Excel • Power BI • Google Analytics • MailChimp • Slack • Trello • Jira • HubSpot
Timeline
Sales Consultant
Highbury Ford Sales Limited
07.2023 - Current
Technical Advisor
Best Buy
11.2021 - 12.2022
Team Lead
Edureka
01.2020 - 10.2021
Account Executive
Edureka
05.2018 - 12.2019
Post Graduate Diploma - Business Management
Lambton College
Bachelor of Engineering - Mechanical Engineering
Anna University
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