Praveen Kumar Gandhari
Calgary,AB
Summary
Dynamic Pharmacy Manager with a strong track record in managing daily operations and supervising staff. Skilled in developing policies that enhance patient safety and satisfaction, while ensuring compliance with all regulatory standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Shoppers Drug Mart
Calgary, Alberta
09.2022 - Current
- Effectively led daily pharmacy operations, driving team performance, workflow optimization, and compliance with Shoppers Drug Mart corporate and regulatory standards.
- Demonstrated progressive improvement in yearly Shoppers Drug Mart Pharmacy Audits and ACP audits through continuous learning, process refinement, and proactive adaptation to changing standards and expectations.
- Skilled in addressing and resolving customer concerns with professionalism and empathy, turning challenges into opportunities to strengthen trust and satisfaction.
- Supervised pharmacy staff, providing training and support to optimize overall performance.
- Developed and implemented pharmacy policies to enhance safety and improve patient care.
- Advanced patient care initiatives such as medication reviews, vaccination programs, and chronic disease management to enhance health outcomes.
- Conducted quarterly employee performance reviews to assess goal achievement and support professional growth.
- Regularly identified areas for operational enhancement, implementing changes that improved efficiency, audit readiness, and overall effectiveness.
- Partnered with front-store and cosmetic teams to align pharmacy goals with store performance and community health initiatives.
Clinical Pharmacist
Shoppers Drug Mart
Calgary, Alberta
07.2021 - 08.2022
- Monitored patient responses to therapies and adjusted prescriptions accordingly.
- Conducted medication reconciliation during patient consultations to ensure accurate and safe therapy transitions.
- Reviewed patient medical records for drug allergies, interactions, and contraindications to ensure safe medication use.
- Educated patients on medication usage and potential side effects to enhance adherence and safety.
- Dispensed medications accurately for diverse patient needs.
- Reviewed prescriptions for accuracy and completeness prior to dispensing.
- Implemented best practices in pharmacy operations to improve service quality.
- Administered immunizations to patients following established protocols and guidelines.
- Discussed over-the-counter medication and equipment options to provide tailored symptom relief for patients.
Education
Bachelor of Science - Pharmacy
Rajiv Gandhi University of Health Sciences
Bangalore, India08-2011
Skills
- Medication management
- Inventory control
- Regulatory compliance
- Pharmacy operations
- Patient education
- Customer relationship management
- Team collaboration
Certification
APA
Timeline
Pharmacy Manager
Shoppers Drug Mart
09.2022 - Current
Clinical Pharmacist
Shoppers Drug Mart
07.2021 - 08.2022
Bachelor of Science - Pharmacy
Rajiv Gandhi University of Health Sciences