Pratisha Patel
Montreal,QC
Summary
Demonstrated exceptional adaptability in dynamic and high-pressure environments, efficiently manages multiple tasks and roles, and exhibits strong leadership and analytical skills. Also excels in communication and providing excellent customer service.
Overview
5
5
years of professional experience
Work History
Food Preparer/Smoothie Barista
Rejuice! Nutrition
01.2022 - Current
- Provided training for new team members, ensuring a smooth onboarding process and consistent adherence to operational standards.
- Demonstrated knowledge of product features, offering customers tailored recommendations based on their preferences.
- Meticulously package online orders, ensuring accuracy and prompt delivery.
- Thrived in a dynamic, fast-paced setting, efficiently handling food preparation and ensuring timely service.
- Maintained a friendly and customer-focused approach, contributing to positive interactions and satisfaction.
- Supported restaurant success with precise execution of daily inventory checks and restocking as needed.
- Facilitated smooth transitions between shifts by thoroughly reporting completed tasks and ongoing projects to incoming team members.
Electronic Sales Associate
OSL Retail Services
07.2021 - 10.2021
- Assisting customers by answering questions related to what they are searching for and locating items.
- Proficiently overseeing financial transactions through item scanning, presenting pricing information, promoting special offers, and consistently surpassing sales targets.
- Systematically arranging incoming inventory by placing items on shelves and conducting meticulous verification processes to ensure the accuracy of received products.
- Upselling by providing information on specific plans that would benefit the client and the security of their product.
- Achieved significant sales growth by setting and exceeding targets for protection plans, utilizing strategic insights and adaptive communication to effectively meet diverse customer needs.
Photo Lab Sales Associate
OSL Retail Services
06.2019 - 07.2021
- Serving customers by answering questions related to our products, communicating and understanding their needs to obtain the best possible outcome.
- Adhered to established protocol to ensure a clean and safe environment by systematically organizing inventory and disinfecting the workspace.
- Problem-solving mechanical issues through an operating system and cooperating with technicians.
- Efficiently overseeing store orders through the packaging of items and actively tracking online orders for streamlined management.
- Facilitated training sessions for new hires improving employee efficiency within the photo lab operations.
- Resolved customer complaints promptly while maintaining professionalism under stressful situations resulting in positive feedback from management and satisfied customers.
- Maintained up-to-date knowledge of photography trends, equipment, and software to better assist customers with their needs.
Education
Bachelor of Arts - Sociology
Concordia University
Montreal, QC06.2023
Diplome D'études Collégiales (DEC) - Psychology
Dawson College
Montreal, QC12.2019
Skills
- Customer Service
- Reliable and Responsible
- Teamwork and Collaboration
- Problem-Solving
- Friendly and Helpful
- Attention to Detail
- Multitasking Abilities
- Strong Communication and Interpersonal Skills
- Organizational Skills
Languages
English
Native or Bilingual
French
Full Professional
Gujarati
Limited Working
Hindi
Elementary
Timeline
Food Preparer/Smoothie Barista
Rejuice! Nutrition
01.2022 - Current
Electronic Sales Associate
OSL Retail Services
07.2021 - 10.2021
Photo Lab Sales Associate
OSL Retail Services
06.2019 - 07.2021
Bachelor of Arts - Sociology
Concordia University
Diplome D'études Collégiales (DEC) - Psychology
Dawson College
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