Summary
Overview
Work History
Education
Skills
Languages
Timeline
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PRATIMA PRASAI

ORLEANS

Summary

Server and team member with a proven track record of enhancing guest experiences and boosting sales through attentive service and personalized recommendations. Leverages strong skills in team collaboration, problem-solving, and service efficiency to streamline operations and reduce wait times, contributing to increased customer satisfaction. Committed to continuous improvement and ready to apply skills in a dynamic environment.

Overview

1
1
year of professional experience

Work History

Team Member

Tim Hortons
04.2025 - 09.2025
  • Greeted customers in a friendly and efficient manner, taking accurate food and beverage orders.
  • Prepared and served coffee, tea, and specialty beverages to company standards.
  • Maintained cleanliness and organization of front counter, dining area, and beverage station.
  • Handled cash, debit, and credit transactions accurately using POS systems.
  • Ensured timely and accurate order fulfillment for dine-in, takeout, and drive-thru customers.
  • Followed food safety and hygiene procedures in accordance with company policy.
  • Assisted in stocking supplies and rotating inventory to maintain freshness and availability.

SERVER/TEAM MEMBER

Ramona's Kitchen
06.2024 - 02.2025
  • Cultivated a welcoming atmosphere, enhancing guest experiences and fostering repeat patronage through attentive service.
  • Managed order accuracy and timely delivery, contributing to increased customer satisfaction and positive feedback.
  • Collaborated with kitchen staff to streamline service flow, resulting in reduced wait times and improved efficiency.
  • Engaged with customers to provide personalized recommendations, enhancing their dining experience and boosting sales.
  • Monitored inventory levels and assisted in restocking, ensuring product availability and minimizing waste.


Education

HIGH SCHOOL DIPLOMA -

Madan Bhandari College

Skills

  • Team Collaboration
  • Problem Solving
  • Service Efficiency
  • Sales Strategy
  • Customer Engagement
  • Time Management
  • Inventory Management
  • Public Speaking

Languages

English
Full Professional

Timeline

Team Member

Tim Hortons
04.2025 - 09.2025

SERVER/TEAM MEMBER

Ramona's Kitchen
06.2024 - 02.2025

HIGH SCHOOL DIPLOMA -

Madan Bhandari College

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PRATIMA PRASAI