PRATIMA PRASAI
ORLEANS
Summary
Server and team member with a proven track record of enhancing guest experiences and boosting sales through attentive service and personalized recommendations. Leverages strong skills in team collaboration, problem-solving, and service efficiency to streamline operations and reduce wait times, contributing to increased customer satisfaction. Committed to continuous improvement and ready to apply skills in a dynamic environment.
Overview
1
1
year of professional experience
Work History
Team Member
Tim Hortons
04.2025 - 09.2025
- Greeted customers in a friendly and efficient manner, taking accurate food and beverage orders.
- Prepared and served coffee, tea, and specialty beverages to company standards.
- Maintained cleanliness and organization of front counter, dining area, and beverage station.
- Handled cash, debit, and credit transactions accurately using POS systems.
- Ensured timely and accurate order fulfillment for dine-in, takeout, and drive-thru customers.
- Followed food safety and hygiene procedures in accordance with company policy.
- Assisted in stocking supplies and rotating inventory to maintain freshness and availability.
SERVER/TEAM MEMBER
Ramona's Kitchen
06.2024 - 02.2025
- Cultivated a welcoming atmosphere, enhancing guest experiences and fostering repeat patronage through attentive service.
- Managed order accuracy and timely delivery, contributing to increased customer satisfaction and positive feedback.
- Collaborated with kitchen staff to streamline service flow, resulting in reduced wait times and improved efficiency.
- Engaged with customers to provide personalized recommendations, enhancing their dining experience and boosting sales.
- Monitored inventory levels and assisted in restocking, ensuring product availability and minimizing waste.
Education
HIGH SCHOOL DIPLOMA -
Madan Bhandari College
Skills
- Team Collaboration
- Problem Solving
- Service Efficiency
- Sales Strategy
- Customer Engagement
- Time Management
- Inventory Management
- Public Speaking
Languages
English
Full Professional
Timeline
Team Member
Tim Hortons
04.2025 - 09.2025
SERVER/TEAM MEMBER
Ramona's Kitchen
06.2024 - 02.2025
HIGH SCHOOL DIPLOMA -
Madan Bhandari College