PRATIMA DHUNGANA
Orillia,ON
Summary
Highly enthusiastic and ambitious student with excellent work ethics. Seeking opportunities to showcase skills as a young professional that will add value to your organization as well as serve to my individual growth. Possess proven communication skill and strong work ethic with passion for problem solving.
Overview
4
4
years of professional experience
Work History
Crew Member
M N M Bartending Centre
Chitwan, Nepal
01.2023 - 07.2023
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Server
Burger House And Crunchy Fried Chicken
Shiva Chowk, Kathmandu, Nepal
07.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Pharmacy Technician
Action Volunteer - Bodgaun Medical Centre
Sindhupalchowk, Nepal
07.2019 - 06.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Resolved third-party billing, computer system and customer service issues.
Education
School -
Manakamana Higher Secondary School
Dakhsindhoka, Kathmandu 07.2014
Diploma In Pharmacy -
Nepal Institute of Health Sciences
Gokarneshowr - 5, Kathmandu03.2019
Skills
- Production Line Work
- Clear Communication
- Project Management
- Flexibility
- Innovative
- Strong Decision maker
- Initiative
References
- Alberto Luzzi - Ceo / Action Volunteer +1 ( 917 ) 863-6902
- Bishnu Gautam - Managing Director / MnM Bartending Centre ( +977-9855018797 )
- Michele Visini - Pharmacy Supervisor / Bodgaun Medical Centre ( +39 331 793 6713 )
Timeline
Crew Member
M N M Bartending Centre
01.2023 - 07.2023
Server
Burger House And Crunchy Fried Chicken
07.2022 - 12.2022
Pharmacy Technician
Action Volunteer - Bodgaun Medical Centre
07.2019 - 06.2022
School -
Manakamana Higher Secondary School
Diploma In Pharmacy -
Nepal Institute of Health Sciences