Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pratikshya Dhamala

Edmonton,AB

Summary

Five years of experience in the restaurant industry, excelling in operations management, customer service, and strategic marketing. Proficient in leveraging social media and loyalty programs to enhance customer engagement and drive growth. Committed to optimizing marketing approaches by leveraging customer feedback, fostering ongoing success and creativity.

Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

7
7
years of professional experience

Work History

Supervisor

Hakka Spice
01.2018 - 04.2025
  • Oversee restaurant operations, ensuring efficient staff management and inventory control.
  • Enhance customer satisfaction by resolving issues swiftly and improving service quality.
  • Design marketing promotions that successfully draw in new patrons.
  • Boost customer engagement through strategic social media and loyalty programs.
  • Utilize customer feedback to refine marketing strategies and drive growth.

Education

Business, Finance Diploma - Finance

Sheridan College
Canada, Brampton, ON
04-2025

Skills

  • Team leadership and building
  • Operations management
  • Time management
  • Inventory control
  • POS systems
  • Verbal and written communication
  • Customer service and sales
  • Marketing strategies
  • Social media management

Languages

Nepali
Native/ Bilingual
English
Full Professional
Hindi
Limited

Timeline

Supervisor

Hakka Spice
01.2018 - 04.2025

Business, Finance Diploma - Finance

Sheridan College
Pratikshya Dhamala